Principal Product Manager - Tech, Fulfillment By Amazon (FBA)

Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon's vast distribution network as a service. Sellers in 135 countries worldwide, from Fortune 50 companies to hundreds of thousands of small businesses and entrepreneurs, rely upon our world-leading technology to grow and thrive on Amazon's Marketplaces.

In a very real way, we are changing lives with the work we do. Enabling seller success allows us to provide Amazon customers with unparalleled selection and pricing. FBA is a win for sellers and a win for customers.

Every year, billions of packages flow through Amazon"s global fulfillment network. The physical configuration of that packaging directly dictates our fulfillment velocity, robotic handling efficiency, and cross-border marketplace compliance. Right now, our team owns one of the absolute largest, highest-leverage cost-reduction opportunities across the entire company: re-architecting upstream seller packaging to unlock Multi-Billion dollars of annual Cost to Serve (CTS) network savings entitlement.

We are looking for a strategic, highly technical Principal PMT to drive our AI-driven packaging optimization ecosystem. As the product leader of this domain, you will lead a cross-functional pod of senior software developers, data scientists, and robotics engineers to translate complex, multimodal logistics and physics telemetry into a single, automated, one-click optimization journey for our global selling partners.

Key job responsibilities

Own the Architecture & Vision: Drive the end-to-end product strategy, technical roadmap, and PRD/BRD definitions for the Seller-facing packaging platform. Turn abstract policy and engineering constraints into highly scalable, automated software features.

Lead Multi-Agent AI Integration: Partner with our Science pods to build and scale multimodal agentic systems that evaluates text metadata, 6-sided canonical imagery, and robotic manipulation video clips to drive SIPP (Ship in Product Packaging) adoption faster.

Drive Cross-Org Alignment: Build cross-org packaging strategy across Business and Tech with critical partner teams, including Fulfillment Tech & Robotics (FTR) and SCOTs.

Systemic Supply Chain Optimization: Oversee the technical integration of diverse optimization vectors, including the CRISP model for cube reduction, Box-Packing Recommendations (BPR) inside the inbound workflow, and a universal global labeling panel standard that automatically unlocks multi-marketplace compliance by default.

Scale the Future: Drive rapid go-to-market strategy for Sellers to adopt our recommendation. Unblock Sellers by creating manufacture-ready specifications and integration with service providers to drive zero-friction adoption.

A day in the life

Your day begins by tracking the real-world impact of your software, analyzing how thousands of international merchants use your platform to optimize their packaging and reduce shipping costs.In the morning, you solve high-ambiguity system challenges with senior engineers, designing intelligent conversational tools that translate complex supply chain rules into automated seller actions.In the afternoon, you collaborate with international teams to build a marketplace roadmap enabling two million merchants to effortlessly source sustainable packaging.You close by framing a long-term strategic narrative for executive leadership, directly lowering network costs and pioneering overbox-free e-commerce at scale.

About the team

Our team sits at the intersection of advanced technology, global logistics, and environmental sustainability. We are a cross-functional pod of software engineers, data scientists, and supply chain innovators dedicated to solving one of the largest cost-reduction opportunities at Amazon. We move fast, think big, and embrace high ambiguity to turn manual, fragmented processes into elegant, automated software products. By building next-generation AI platforms and global digital marketplaces, we empower over two million business partners to optimize their networks. We value customer obsession, technical curiosity, and collaborative leadership as we pioneer a more efficient, sustainable future for global e-commerce.