Are you a motivated and fast learner who wants to join a high-powered AI/engineering team that is disrupting digital and agentic experience analytics?
We're hiring a Principal Product Manager to help build an Agent Experience Analytics product within our Digital Intelligence Platform-a platform focused on intelligence and optimization for apps, websites, and AI agents.
AI agents are quickly becoming a new "digital surface" alongside mobile and web. But teams still struggle to answer basic questions:
Are my agents working and achieving outcomes? What drives success? How do we optimize behavior, reliability and user outcomes?
How do I launch an agent and have it continuously adapting to the ever changing world?
Conviva has an industry leading answer to these questions. This role is a chance to define and lead a brand-new category: analytics and optimization for AI agent experiences, backed by strong platform foundations, real customer problems, and a track record of disruptive innovation.
You'll work closely with engineering, design, and go-to-market to turn ambiguous, fast-moving market signals into a product teams rely on-shipping quickly, learning constantly, and setting the direction for where agent analytics goes next.
Characteristics that we like
• You're energized by 01 ambiguity and can turn fuzzy problems into crisp product direction. • You're customer-obsessed but practical-deep empathy plus strong prioritization. • You communicate clearly in writing and in live discussions. • You can zoom out (strategy) and zoom in (details) without getting stuck in either. • You build alignment fast and keep teams moving.
What you'll do
Own product outcomes for Agent Experience Analytics: defining vision, strategy, roadmap, and success metrics.
Discover and define the category: talk to customers weekly, map workflows, validate problems, and translate insights into sharp product bets.
Partner deeply with engineering, design, and data/ML to ship high-quality product experiences from concept to launch to iteration.
Drive execution: prioritize ruthlessly, unblock teams, manage tradeoffs, and ensure timely delivery.
To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.com.