Principal Engineer (Microsoft Dynamics CRM)

Position Title: Dynamics 365 (D365) Solution Architect

Location: Remote

Position Status: Full Time

Position Description:

We are seeking a highly strategic and technically grounded Dynamics 365 (D365) Solution Architect to lead the design and evolution of a modern, scalable Microsoft ecosystem. This role blends architectural leadership, functional design expertise, and hands-on technical stewardship to ensure long-term system health and business alignment.

You will serve as a key decision-maker across business and technology teams, shaping solutions that leverage Dynamics 365 Customer Engagement (CE), Customer Insights - Journeys (CIJ), and the Power Platform while maintaining governance over external partners and system integrity. This is a hybrid/remote position with quarterly travel required for SAFe Program Increment (PI) planning sessions.

The ideal candidate is both a strategic thinker and a pragmatic executor, capable of guiding enterprise architecture decisions while stepping in at a technical level when necessary to prevent over-engineering and avoid technical debt.

Key Responsibilities

Vendor Governance & Functional Solution Design

• Lead architectural oversight of third-party system integrators and vendors, ensuring alignment with enterprise standards and long-term scalability.
• Critically evaluate partner-delivered solution designs and blueprints, identifying risks, inefficiencies, and over-customization.
• Translate complex business requirements into scalable, maintainable functional solutions leveraging native D365 capabilities.
• Advocate for configuration over customization, minimizing technical debt and ensuring future upgrade compatibility.
• Establish and enforce design standards, documentation practices, and solution review processes.

Full-Stack Microsoft Ecosystem Architecture

• Design and deliver end-to-end solutions across:

• Dynamics 365 CE (Sales, Customer Service)

• Customer Insights - Journeys (CIJ) for data unification, segmentation, and campaign orchestration

• Power Platform (Power Apps, Power Automate, Power Pages, Power BI)

• Define best practices for Dataverse usage, including entity modeling, security architecture, and performance optimization.

• Drive adoption of Power Platform Center of Excellence (CoE) governance frameworks to ensure scalability and compliance.

• Collaborate with business stakeholders to ensure solutions align with customer engagement strategies and operational workflows.

Enterprise Integration Strategy

• Define and guide integration architecture connecting D365/CIJ with:
• Legacy ERP systems (e.g., Prophet 21, homegrown platforms)
• Data platforms (data lakes, warehouses)
• Middleware solutions (Azure Integration Services, MuleSoft)
• Establish integration patterns (APIs, event-driven architecture, batch processing) that promote scalability and resilience.
• Ensure data consistency, integrity, and governance across systems.
• Partner with engineering teams to troubleshoot and optimize integration performance.

Modern Technology Stack & AI Enablement

• Develop and maintain a forward-looking technology roadmap aligned to Microsoft's evolving ecosystem.

• Architect solutions leveraging:

• Dataverse advanced modeling techniques

• Azure OpenAI services

• Copilot Studio and AI-assisted workflows

• AI Builder for automation and predictive insights

• Ensure all AI and automation capabilities are designed with strong data governance, privacy, and security frameworks.

• Evaluate emerging technologies and recommend innovations that drive business value and efficiency.

Enterprise Release & Lifecycle Management

• Define and oversee Application Lifecycle Management (ALM) strategies across environments.
• Implement and manage Power Platform Pipelines for controlled solution deployment and versioning.
• Establish release governance processes including testing standards, rollback procedures, and environment strategies.
• Ensure consistency and traceability across development, QA, and production environments.

Agile Leadership & Cross-Functional Collaboration

• Serve as a key participant and architectural leader during SAFe PI Planning sessions (quarterly travel required).
• Align business, product, and engineering teams around shared architectural vision and priorities.
• Provide mentorship and guidance to developers, analysts, and junior architects.
• Facilitate design workshops, backlog refinement sessions, and technical decision-making forums.
• Drive accountability across teams to ensure timely and high-quality delivery.

Required Qualifications & Skills

• Proven experience as a D365 Solution Architect or Senior Technical Architect within enterprise environments.

• Deep expertise in:

• Dynamics 365 CE (Sales, Service)

• Customer Insights (CIJ)

• Power Platform ecosystem

• Strong understanding of Dataverse architecture and data modeling.

• Experience designing enterprise integrations using Azure Integration Services, APIs, or middleware platforms.

• Hands-on familiarity with development concepts (plugins, workflows, APIs) to guide and validate technical decisions.

• Demonstrated experience in vendor management and architecture governance.

• Knowledge of ALM best practices and deployment automation tools.

• Experience working in Agile/SAFe environments.

Preferred Qualifications

• Microsoft Certified: Power Platform Solution Architect Expert (PL-600) certification
• Experience with Azure OpenAI, Copilot, or AI-driven automation solutions
• Background in large-scale digital transformation or enterprise modernization initiatives
• Strong communication and stakeholder management skills across technical and non-technical audiences

About Seneca Resources:

At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.

When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.