Pricing & Business Analysis Manager (2477-437)

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

About the Role

The Pricing & Business Analysis Manager serves as a partner-facing pricing advisor, leading the development of alternative fee arrangement (AFA) proposals and value-based pricing strategies as clients and the market move away from traditional hourly billing. Working with limited direction from the Director, Pricing & Business Analysis, the Manager advises partners on pricing strategy, matter budgets, client rate discussions and AFA structures, profitability analysis and financial reporting. The role requires an experienced law firm pricing professional who understands the business and can operate independently with minimal training.

Demonstrates a strong commitment to professionalism by setting clear expectations and ensuring the delivery of high‑quality service. Fosters and reinforces a positive, solution‑oriented ('can‑do') approach across the team. Ensures effective support of internal departments, external clients, and vendors by modeling and requiring clear, courteous communication through electronic correspondence, telephone, and in‑person interactions.

What You Will Be Doing

• Serve as a primary pricing advisor to partners and practice group leaders, leading the design and modeling of alternative fee arrangements (AFAs) and other value-based pricing structures, developing pricing for RFPs and pitches, and monitoring AFA performance against budget and profitability targets.
• Provide decision support to Director, Pricing & Business Analysis and Chief Operating Officer. Decision support includes monthly statistical reporting, issue/problem definition from both a business and financial perspective, developing, analyzing, and quantitatively modeling feasible/realistic alternatives, and presenting recommendations.
• Develop and deliver clear, compelling pricing analyses and presentations for partners, practice group leaders and Finance leadership, translating complex data into actionable recommendations.
• Supervise, mentor and develop Pricing & Business Analyst(s) by training, guiding, and advising staff.
• Look for opportunities to improve processes and activities by using/leveraging business technologies, including AI and automation tools, and other resources.
• Participate in special projects and other duties as assigned.