| Location | Lakeland, FL |
Overview
As the Manager of Production, you will oversee a skilled team responsible for the printing, packaging, and distribution of lottery tickets. This role is critical in ensuring all products meet rigorous standards for accuracy, security, and presentation, while fostering a workplace culture focused on safety, operational excellence, and continuous improvement.
Please note: This role requires working overnight hours from 6:00 PM to 6:00 AM.
What You’ll Do
Oversee daily operations across flexographic printing presses and packaging lines
Lead, coach, and develop production associates, machine operators, and team leads to achieve assigned KPIs
Ensure quality control through inspection, verification, and adherence to production standards and protocols
Coordinate with logistics and inventory teams to meet on-time delivery commitments
Monitor equipment performance and partner with Maintenance to resolve issues and improve reliability
Maintain accurate records for packing, voiding, ticket tracking, and production metrics
Promote a clean, organized, and safety-first work culture
Create, document, and train to standard operating procedures
Establish leader standard work protocol
Deliver performance evaluations that highlight strengths and support professional growth
Hire, train, and mentor team members, building a culture of learning and accountability
Troubleshoot operational challenges and allocate resources to maintain workflow
Provide training to employees and contingent workers to ensure readiness and position expectations are met
Represent the client to customers and the community, reflecting our values and commitment
Ensure compliance with Federal, State, Local, ISO, and company safety and quality policies
Track performance data, optimize resource usage, and manage costs effectively
Drive continuous improvement in processes, quality, and cost-efficiency using lean manufacturing tools and methods
Maintain detailed reports and align team metrics with company goals
Strive to win, every day!
What You Bring
You’re a proven leader with a strong foundation in high-speed production environments and a passion for operational excellence. You thrive in fast-paced settings and bring a hands-on approach to leadership, safety, and continuous improvement.
Qualifications and Experience
5+ years in a leadership role with increasing levels of responsibility
3+ years in production, packaging, or printing operations (flexographic or offset printing experience strongly preferred)
1+ years of direct supervisory or management experience
Bachelor’s degree or equivalent experience in a related field
High school diploma required; Associate’s or technical degree preferred
Technical Expertise
Strong understanding of industrial equipment and packaging workflows
Knowledge of raw materials, tools, and processes used in high-speed printing and packaging
Familiarity with secure printing, labeling, or ticketing environments
Working knowledge of environmental regulations, OSHA standards, and safety compliance
Training in lean manufacturing or continuous improvement methodologies
Skills That Set You Apart
Skilled in leading press/printing operations with crossover responsibility for packaging
Proficient in Microsoft Office (Outlook, Word, Excel) at an intermediate level or higher
Excellent communication, organizational, and problem-solving skills
Ability to perform physical tasks including sitting, standing, walking, bending, stooping, climbing stairs, and kneeling