Preservice Representative

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Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board

Preservice Representative

Job ID: 332360

Category: Clerical/Administrative

Work Type: FT

Location: Doylestown, PA, United States

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life\'s work?

Summary:

• Schedule and pre-register inpatients and outpatients in a manner that will result in positive patient relations and prompt reimbursement for the facility\'s services.

Responsibilities:

• 1. Schedule a. Initiate patient appointments in Community Wide Scheduling following established scheduler instructions for accurate/timely services. b. Positively identify correct medical record and correct visit account, if previously established. c. Read all patient instructions for appointment scheduled. 2. Pre-Registration a. Positively identify the correct patient medical record and correct visit account, if previously established. b. Review and prioritize all notifications for scheduled services including facsimiles, work lists and Meditech notifications received c. Enter/Verify complete demographic information. Resolve account errors in individual work queues; maintain RQA quality score of 98.3% or greater d. Complete Medicare Secondary Payer questions as required. 3. Verify patient's insurance eligibility and benefits a. Determine correct insurance plan identification, verify with patient when possible b. Verify eligibility and benefits using available online resources and according to department protocols. c. Document accounts with payer data. 4. Secure/Verify authorization for services: a. Verify and/or secure the specific related authorization requirements necessary to prevent later denial of charges by the carrier b. Monitor patient accounts until authorization requirements are completed 5. Screen patient's financial responsibility a. Discuss patient financial responsibility for scheduled service(s). Run estimate for selected services using Patient Estimator tool. b. Collect patient financial responsibility if possible, during the scheduling call, or offer patient payment options, including making the payment on the date of service. c. Identify need for financial assistance and direct patients to appropriate resource

Credentials:

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life\'s Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board

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