Premium Club Manager, TD Garden

The opportunity

Delaware North Sportservice is searching for a Premium Club Manager to join our team at TD Garden in Boston, Massachusetts. As a Premium Suites Manager, you will oversee the operations of the suites department at TD Garden on event days, providing a memorable experience for our guests.

The ideal candidate is a hands-on leader with a passion for hospitality, strong operational knowledge, and the ability to thrive in a fast-paced event environment.

Pay

Minimum - Anticipated Maximum Base Salary: $65,500 - $88,400 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Oversee premium buffet service, concessions dining, bars, in-seat service, and special events.
• Hire, lead, coach, and develop supervisors and food and beverage service staff.
• Provide ongoing coaching and performance feedback to team members
• Schedule, coordinate, and supervise club food and beverage operations on event days
• Collaborate with front and back-of-house management to ensure smooth and successful event execution
• Assist with menu rollouts and operational initiatives.
• Manage guest relations and uphold quality assurance standards
• Ensure compliance with federal, state, local, and company regulations (alcohol service, OSHA, payroll, employment laws)
• Prepare monthly projections and maintain effective systems for cash handling, inventory, and payroll

More about you

• Minimum of three years' hospitality management experience required, preferably in a high-volume setting
• Strong managerial and leading ability
• Experience with inventory, cost control, and purchasing required
• Financial management accountability and budgeting experience required
• Ability to analyze data and make decisions independently
• Ability to work evenings, weekends, and holidays
• No degree required

Shift details

M-F

Holidays

Events

Evenings

Who we are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.