Premium Club Cashier/Host

Premium Club Cashier/Host

The Premium Club Cashier/Host is responsible for providing exceptional guest service by assisting Detroit Lions Loyalty Members with redeeming their game day food and beverage benefits. This role serves as the primary point of contact for members utilizing their redemption benefit, ensuring transactions are completed accurately, efficiently, and with a hospitality-first approach. Team members will maintain a welcoming atmosphere while supporting Levy's commitment to delivering an outstanding fan experience at Ford Field. Essential duties and responsibilities include:

• Welcome and assist Detroit Lions Loyalty Members with redeeming eligible food and beverage benefits.
• Process redemption transactions accurately using the point-of-sale (POS) system.
• Verify member eligibility and follow established redemption procedures.
• Answer guest questions regarding the Lions Loyalty food and beverage program.
• Deliver friendly, professional, and efficient customer service in a fast-paced game day environment.
• Maintain accuracy while handling high transaction volumes.
• Escalate guest concerns or issues to a supervisor when appropriate.
• Keep the redemption station clean, organized, and stocked throughout the event.
• Adhere to all food safety policies and procedures.
• Other duties as assigned.

Levy is a member of Compass Group USA. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Certain positions may require Florida Level 2 background screening. Details:

Associates of Levy are offered many fantastic benefits including Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, and Employee Assistance Program.