Precertification Specialist

Job Title: Precertification Specialist

Location: Albany, GA (Onsite)

Compensation: $16–$22/hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Job Description:

Addison Group is hiring on behalf of our client for a Precertification Specialist to support a busy healthcare operations team. This role focuses on securing insurance approvals, ensuring documentation accuracy, and maintaining communication with both patients and payers.

Qualifications:

• Prior experience handling insurance authorizations or pre-certifications in a healthcare setting
• Familiarity working with insurance carriers and payer systems
• Strong customer service skills, preferably in a medical or patient-facing environment
• Comfortable managing multiple tasks and meeting daily productivity expectations
• Reliable attendance and ability to work independently

Key Responsibilities:

• Initiate and manage prior authorization requests with insurance providers
• Collect and review necessary clinical and administrative documentation
• Track pending cases and follow up to ensure timely approvals
• Address and resolve authorization denials or discrepancies
• Communicate updates clearly with patients and insurance representatives via phone
• Maintain accurate records within internal systems and payer portals

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.