| Location | Louisville, KY |
Primary Location:
Frazier Rehab Institute - UMC
Address:
220 Abraham Flexner Way Louisville, KY 40202
Shift:
First Shift (United States of America)
Job Description Summary:
The Pre-Access Specialist will coordinate patient orders received from physician offices and internal ancillary departments assuring appropriate distribution to the servicing department. Reviews 100% of all scheduled procedure orders for accuracy including physician signature, test/procedure to be performed, date and diagnosis, calls physician office to clarify order as needed, and indexes order to the account.
Coordinates patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.
Job Description:
Essential Functions:
Manages all orders received by fax, physician EMR or other sources and scans into appropriate hospital electronic patient medical record
Indexes orders accurately and review physician signature, test/procedure to be performed, date and diagnosis for accuracy
Answers and responds to external and internal phone calls in a timely manner
Checks and responds to emails in a timely and professional manner
Meets or exceeds productivity standards in the completion of daily assignments and accurate production
Supports goals of department/organization
Works as a team player by enhancing team effectiveness, supporting and assisting team members, the department and/or the organization
Knows procedures, times preparations, locations, physicians performing specific procedure and any special instructions associated with any procedure
Provides excellent customer service to internal and external customers using ADIET method
Maintains an organized and efficient work area
Transmits all patient documents accurately and in a timely manner
Shift Requirements:
Shift Length (in hours): 8 Hour Shift
# Shifts/Week: 5 Day Week
Overtime Required: X Infrequently Sometimes Often
Other Functions:
Takes responsibility for maintaining accountability for improving job knowledge and skills
Maintains a professional image by observing "on stage" behaviors and keeping "off-stage" behaviors (e.g., personal conversations, use of telephone, eating, etc.) away from patients and visitors
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Additional Job Description: