Practice Support Assistant

Womble Bond Dickinson (US) LLP, an AmLaw 100 firm, seeks a full-time Practice Assistant to support its California Warranty Litigation practice team. The position is located in our Charleston, SC or Winston-Salem, NC office. The role provides administrative and litigation support for California-based litigation matters.

RESPONSIBILITIES:

Inbox monitoring

• Monitor and triage a high-volume shared inbox throughout the business day, routing new matters, service of process, client requests, and court notices to the responsible attorney or paralegal
• Escalate time-sensitive items, including service of process and court notices, to the responsible attorney or paralegal for deadline determination
• Maintain inbox hygiene: acknowledge receipt, file correspondence to the correct matter in the document management system

California court filings

• Prepare, submit, and track filings and e-filings through the firm’s third-party California filing vendor
• Confirm compliance with the California Rules of Court and applicable local rules for formatting, caption, and exhibit requirements
• Manage filing confirmations, rejections, and conformed copies; save conformed copies to the document management system and notify the case team
• Reserve hearing dates through the court or vendor portal using the date selected by the case team
• Coordinate e-service with opposing counsel and work with the vendor on account, rejection, and fee issues

General support

• Stay current on court updates, procedural changes, and filing requirements affecting the California warranty docket
• Organize, scan, and electronically file documents in the document management system
• Review litigation-specific documents for entry and tracking in various database platforms, and perform data entry
• Prepare word processing work, including memos, letters, and charts
• Perform other administrative duties and special projects as needed by the supervisor

REQUIREMENTS:

• High school diploma required; college degree preferred
• Prior experience in California litigation support or legal administrative work strongly preferred; law firm experience, or an equivalent combination of education and experience, is also valued
• Working familiarity with California state court filing procedures, local rules, and third-party e-filing vendor systems
• Experience managing a high-volume shared mailbox and triaging time-sensitive correspondence
• Experience supporting a high-volume civil litigation docket
• Strong typing and accurate proofreading skills
• Proficiency in Microsoft Office (especially Word and Excel) and Adobe Acrobat; familiarity with a document management system such as NetDocuments or Worksite is a plus
• Experience working with electronic databases
• Ability to work a schedule aligned to Pacific Time court and vendor hours
• Highly organized and detail-oriented, with strong multitasking skills, exceptional follow-through, and the ability to take direction, ask questions, and work independently with minimal supervision where appropriate
• Excellent oral and written communication and interpersonal skills
• Professional demeanor, discretion with confidential information, and a positive, team-oriented attitude