The Practice Manager is responsible for overseeing daily operations of outpatient and community services (OCS) offices to ensure the delivery of high-quality, efficient, and client-centered care. This leadership role requires managing administrative functions, supervising non-clinical staff, ensuring compliance with regulatory standards, and supporting clinical staff to foster a positive and collaborative environment. The Practice Manager will work closely with leadership to implement strategic goals and drive organizational success in serving the community.
DUTIES:
- Has management responsibility for all site-based administrative and clinical support staff.
- Oversee the daily operations of the clinic, including scheduling, intake, billing, and facility management.
- Recruit, onboard, and manage non-clinical staff, including administrative and support personnel.
- Ensure the clinic operates in compliance with local, state, and federal regulations, including HIPAA and behavioral health standards.
- Establish and maintain efficient procedures for accurate billing submission and authorization tracking.
- Collaborate with billing and finance teams to ensure accurate coding, billing, and reimbursement processes.
- Foster relationships with community organizations and partners to enhance client referrals and program visibility.
QUALIFICATIONS:
Associate's degree or equivalent education or experience required; Bachelor's degree preferred. Must be proficient with MS office suite and have 3-5 years experience in office management. Experience supervising other staff preferred.
Competitive Benefits Package:
- Health/Dental/Vision /Pet Insurance
- Employer Paid Life Insurance and Short/Long Term Disability
- Retirement Account with Matching Contribution (after one year of service)
- Scholarships to ME Community Colleges
- Tuition Reimbursement
- 25% Tuition Reimbursement for UNE Master of Social Work Program
- Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
- Quality Supervision and Paid Training Opportunities
- Career Advancement Opportunities
- Flexibility of Schedules
- Generous Paid Time Off
- Opportunity for Same Day Pay
- Health Plan Enrollees - Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)
Spurwink is an Equal Opportunity Employer.
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