| Location | Scottsdale, Arizona |
Practice Manager – Medical Spa
Location: Scottsdale, AZ / Haus of Confidence
Employment Type: Full-Time
Salary: $70,000 - $90,000/year + performance-based bonus
Experience Required: 2+ Years in Med Spa or Aesthetic Practice Management
Reports to:Director of Operations / CEO / Ownership
About Us
We are a highly reputable medical aesthetics practice known for excellence in patient care, cutting-edge treatments, and a commitment to delivering results-driven experiences. As we continue to expand, we are looking for a seasoned Practice Manager to lead day-to-day operations within our thriving location.
Position Overview
The Practice Manager will oversee daily business operations, team performance, and client satisfaction in our high-volume practice. The ideal candidate has a strong leadership presence, a deep understanding of the aesthetics industry, and a proven track record of growing and managing successful teams and practices. This role will also be responsible for supporting and conducting consultations.
Key Responsibilities
Oversee and optimize daily operations within location
Lead, train, and support front desk staff, providers, and support teams
Ensure consistent, high-quality client experiences and satisfaction; ensure patient journey is positive and seamless
Manage schedules, systems, inventory, and vendor relationships
Conduct consultations as needed
Must be able to multi-task with a smile
Monitor and report KPIs and implement strategies to improve revenue, retention, and operational efficiency
Ensure compliance with all state regulations and company protocols
Support business development, marketing campaigns, and client outreach; build community partnerships
Act as a liaison between ownership and staff
Implement and improve systems, execute on ideas
Qualifications
Minimum of 2 years of management experience in a medical spa or aesthetic practice
Strong leadership and team-building skills
Proficient with technology - computers, software, EMR systems, scheduling, and CRM tools
Excellent communication, organizational, critical thinking, and problem-solving abilities
Strong business and sales acumen
Deep knowledge of aesthetic treatments and services
Support of marketing efforts
Professional, polished, and patient-focused demeanor
Bi-lingual (English & Spanish) STRONGLY PREFERRED
What We Offer
Competitive salary: $70,000-$90,000/year + bonus opportunities
Potential for advancement with a growing brand
Opportunity to manage a high-volume, fast-pasted environment with professionalism and positivity
Dynamic and collaborative team environment
A forward-thinking, trendsetting practice that is open to great ideas to continuously improve on the strong foundation we’ve built