Practice Group Administrator

Maintain client approver and billable employee information, verify accuracy of completed timecard data, and ensure approval for each timecard record is received. Perform operations support functions for a local or regional staffing office including collection of time and labor, expenses, invoices, and general record keeping.

Job Title: Practice Group Administrator
Location: Charlotte, NC
Compensation: Hourly wage
Work Model: Hybrid – onsite and remote

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

Responsibilities

• Perform operations support functions for a local or regional staffing office including collection of time and labor, expenses, invoices, and general record keeping. Working knowledge of policies and procedures is essential to maintain consistency.
• Maintain and distribute vital information to billable employees, including entering time and expenses, and provide training and enforcement of policies.
• Maintain client approver and billable employee information, verify accuracy of completed timecard data, and ensure approval for each timecard record is received.
• Enter timecard data, validate information, and process records into company systems.
• Complete and maintain project setup information for new job orders.
• Act as a first-line customer service representative with billable employees and clients to resolve issues.
• Use company software to communicate information to the Client Services office.
• Code, audit, and approve accounts payable invoices for submission.
• Manage active employee population, submit payroll change forms, and handle onboarding paperwork for new hires.
• Handle day-to-day employee issues and coordinate ongoing assignment status.
• Assist recruiting with applicant tracking and forward HR and payroll documents.
• Generate statistical reports for management and perform special projects as assigned.
• Handle inventory of company collateral and perform limited decision-making related to work priorities.

Requirements

1. Highly detail oriented with excellent data entry skills
2. Ability to multitask and meet established deadlines
3. Previous administrative experience in busy office or customer support center required
4. Ability to interface and work in professional manner well with all departments within The Company
5. Demonstrate the ability to communicate effectively and professionally with internal/external customers
6. Possess a high degree of proficiency with Microsoft Office products
7. Associates Degree Accounting/Business, preferred
8. Highly detail oriented with excellent data entry skills
9. Ability to multitask and meet established deadlines

#M- #LI- Ref: #681-Tech Charlotte