Practice Customer Engineer, Applied AI, Google Public Sector

Google LLC

Sunnyvale, CA

JOB DETAILS
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Cloud Architecture, Cloud Computing, Communication Skills, Conferences, Customer Acquisition, Customer Relations, Customer Relationship Management (CRM), Design Flows, Document Imaging, Engineering Management, English Language, Enterprise Architecture, Equal Employment Opportunity (EEO), Establish Priorities, Federal Government, French Language, Genetics, Government, Identify Issues, Industry/Trade Analysis, Machine Learning, Machine Tool, Mechanical Engineering, Modeling Languages, Network Operations Center, Operations Management, Organizational Skills, Partner Sales, Performance Tuning/Optimization, Presentation/Verbal Skills, Problem Solving Skills, Product Demonstration, Product Management, Product Marketing, Product/Service Launch, Program Planning, Project/Program Management, Proof of Concept, Prototyping, Recruiting/Staffing Agency, Regulatory Requirements, Sales, Sales Management, Sales Presentation, Sales Prospecting, Secret Clearance, Security Architecture, Security Clearance, Software Engineering, State Government, Strategic Planning, Supply Chain Management, Team Player, Technical Leadership, Technical Sales, Technical Strategy, Technical Support, Telephony, Willing to Travel
LOCATION
Sunnyvale, CA
POSTED
20 days ago

Practice Customer Engineer, Applied AI, Google Public Sector - Google Careers

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Practice Customer Engineer, Applied AI, Google Public Sector

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corporate_fareGoogleplaceAtlanta, GA, USA; Austin, TX, USA; +4 more; +3 more

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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XThe application window will be open until at least June 2, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Reston, VA, USA; Sunnyvale, CA, USA.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.

  • 10 years of experience with designing cloud-native enterprise-grade technical architecture in customer-facing or support roles.

  • Experience building or leveraging AI solutions, ML APIs, prompting, agent tooling, evaluation frameworks, and modern AI frameworks, and embedding into demos.

  • Experience with Conversational AI technologies, including designing conversational flows/agents and operating Speech-to-Text, Text-to-Speech (STT/TTS).

  • Ability to obtain a Secret security clearance.

Preferred qualifications:

  • Experience with building conversational applications and integrating it with third-party tooling (e.g., CRM, ticketing, telephony platforms).

  • Experience coding in Java, C++, or Python and vibe coding.

  • Familiarity with large language models (LLMs), retrieval-augmented generation (RAG), machine learning templates, and document/image AI.

  • Understanding of modern development methodologies and application performance tuning.

About the job

As a Customer Engineer, you will partner with technical Sales teams as a subject matter expert in Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying innovative ways to multiply your impact and the impact of the team as a whole.

Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You will deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.

  • Share in-depth AI/ML expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.

  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.

  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.

  • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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