| Location | Winchester, MA |
Job ID: 180972
Location: Winchester, MA
Client: Beth Israel Lahey Health Primary Care
Duration: 3-Month Contract
Work Arrangement: On-Site
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Sigma, Inc. is seeking an experienced Practice Assistant – Administrative to support a busy primary care practice at Beth Israel Lahey Health in Winchester, MA.
This is an excellent opportunity for a healthcare administrative professional with hands-on EPIC experience, medical front desk/reception experience, and strong patient-facing customer service skills.
The ideal candidate will have previous experience working in a primary care office, urgent care center, or outpatient clinic and be comfortable assisting patients, managing front desk operations, scheduling appointments, and supporting daily administrative workflows.
Welcome patients and provide professional front desk and reception support.
Assist with patient check-in, registration, and appointment scheduling.
Utilize the EPIC electronic medical records (EMR) system to access and update patient information.
Answer incoming calls and respond to patient inquiries.
Coordinate communication between patients, healthcare providers, and clinical staff.
Maintain accurate patient records and ensure confidentiality of medical information.
Support daily administrative operations to ensure efficient clinic workflow.
Deliver excellent customer service while interacting with patients and visitors.
Previous experience as a Practice Assistant, Medical Receptionist, Medical Secretary, Front Desk Representative, or Patient Services Representative.
Hands-on EPIC experience is required.
Previous healthcare front desk or patient-facing customer service experience.
Urgent care or outpatient clinic experience is required.
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Ability to work in a fast-paced healthcare environment.
Professional and patient-focused approach to customer service.
Candidates previously employed by Beth Israel Lahey Health (BILH) must have been separated from the organization for at least 6 months to be considered.
A completed BILH coversheet is required at the time of candidate submission.
Orientation is conducted weekly.
Opportunity to work within a well-established primary care healthcare network.
Gain valuable experience in a clinical administrative environment.
Three-month contract opportunity.
Consistent weekday schedule.
Qualified candidates with EPIC experience, medical front desk experience, and a background in urgent care or outpatient clinics are encouraged to apply.
Please submit your updated resume for consideration.
Job Location: Winchester, MA
Work Arrangement: On-Site
Contract Duration: 3 Months