| Location | Chelsea, MA |
Company: Sigma, Inc.
Client: Beth Israel Lahey Health Primary Care
Location: Chelsea, MA
Duration: 3+ Month Contract
Work Arrangement: 100% Onsite
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Sigma, Inc. is seeking an experienced Practice Assistant – Administrative to support Beth Israel Lahey Health Primary Care in Chelsea, MA. This contract opportunity is ideal for a detail-oriented healthcare administrative professional with hands-on Epic experience and the ability to support both front desk operations and telephone-based patient services.
The successful candidate will help ensure efficient daily practice operations while providing professional, patient-focused administrative support in a busy healthcare environment.
Provide administrative support for daily primary care practice operations.
Staff the front desk, greet patients, and assist with check-in and other administrative needs.
Answer incoming telephone calls, respond to inquiries, and direct calls to the appropriate staff members.
Use the Epic electronic medical record (EMR) system to support practice workflows.
Assist patients and clinical staff with administrative requests while maintaining professionalism and confidentiality.
Coordinate front desk and telephone responsibilities to help maintain efficient patient flow.
Maintain accurate information and follow established office procedures.
Hands-on Epic experience is required.
Previous healthcare administrative, medical office, or medical practice experience preferred.
Ability to support both telephone operations and front desk responsibilities.
Strong communication, customer service, and organizational skills.
Ability to multitask and manage competing priorities in a busy healthcare setting.
Professional demeanor and commitment to patient confidentiality.
Ability to work onsite in Chelsea, MA, Monday through Friday, from 8:00 AM to 5:00 PM.
Candidates must have been separated from Beth Israel Lahey Health (BILH) for at least six months to be eligible. This applies to former permanent, per diem, and contract employees.
A BILH coversheet is required at the time of candidate submission.