Role:- PP Lead Architect- SME
Location:- Fargo GA ( Travel/ Remote)
Mode of Hire:- Subcon
Payrate Range :- $90-$95/h USD C2C
Visa:- Any
JD
SAP Production Planning (PP) Subject Matter Expert (SME) Job Description
Role Summary
The SAP Production Planning (PP) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP PP services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.
Responsibilities
- Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP PP.
- Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
- Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
- Advise customers and delivery teams on SAP PP standardization, optimization, process improvements, and system enhancements.
- Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
- Act as the functional coordination point within the delivery team for SAP PP-related activities.
- Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
- Identify opportunities for process automation, production optimization, and operational efficiency improvements.
- Mentor team members, share domain expertise, and promote continuous knowledge development.
- Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.
Key Tasks
- Act as the primary functional contact for SAP PP-related topics within the core delivery team.
- Ensure efficient service delivery and continuous value addition to the customer.
- Coordinate functional activities across core team members.
- Conduct internal status meetings in collaboration with the ASM, focusing on SAP PP service performance and critical issues.
- Identify, assess, and mitigate functional risks impacting production planning and manufacturing operations.
- Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
- Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
- Validate functional Change Requests raised by consultants, including:
- Solution approach review
- Effort estimation validation
- Resource requirement assessment
- Impact and risk analysis
- Support the ASM and delivery team by:
- Participating in customer meetings and service reviews
- Presenting SAP PP-specific topics during project kick-offs and governance discussions
- Supporting functional de-escalation activities
- Prioritizing incidents, service requests, defects, and enhancement activities
- Provide recommendations for production planning optimization, process automation, manufacturing efficiency improvements, and continuous improvement initiatives.
Required Skills
- Strong hands-on experience in SAP Production Planning (PP).
- Expertise in:
- Production Planning and Control
- Material Requirements Planning (MRP)
- Demand Management
- Sales & Operations Planning (S&OP)
- Master Production Scheduling (MPS)
- Production Orders
- Process Orders
- Capacity Planning
- Bill of Materials (BOM)
- Work Center and Routing Management
- Production Execution
- Shop Floor Control
- Repetitive Manufacturing
- Batch Management
- Variant Configuration
- Production Cost Integration
- Production Reporting and Analytics
- Strong understanding of integration with:
- SAP MM
- SAP SD
- SAP QM
- SAP EWM/WM
- SAP PM
- SAP FICO
- Experience with incident management, problem management, and change management processes in AMS environments.
- Ability to perform effort estimations, impact assessments, and solution reviews.
- Strong customer-facing, stakeholder management, and communication skills.
- Experience working in global delivery and support environments.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.