PowerSports Service Manager

Karl Malone Powersports

  • El Dorado, Arkansas
  • 16 days ago

    Highlights

    If you’re an experienced Service Manager (or a strong Fixed Ops leader ready for the next step) and want to work for a company that runs fast and fun. At Team Karl Malone , you don’t just manage a department—you lead a team, shape a culture, and drive results in a family-centered, high-performance environment.

    Numbers & Facts

    LocationEl Dorado, Arkansas

    Description


    NOW HIRING: ROCKSTAR SERVICE MANAGER


    Team Karl Malone Automotive Group


    We’re growing FAST—and we’re fired up about it!

    If you’re a driven, people-first leader who lives and breathes fixed ops, this is your moment. This isn’t just another Service Manager job… this is a career-defining opportunity with a company that truly values its people.


    At Team Karl Malone, you don’t just manage a department—you lead a team, shape a culture, and drive results in a family-centered, high-performance environment.


    In short: You lead. You inspire. You win.

    READY TO LEVEL UP YOUR CAREER?

    If you’re an experienced Service Manager (or a strong Fixed Ops leader ready for the next step) and want to work for a company that runs fast and fun

    —we want to talk to you.

    CALL or TEXT Dave VanCott TODAY: 801-440-7619

    Don’t overthink it—make the move that moves your career forward.

    Team Karl Malone Automotive Group



    WHAT WE OFFER (AKA: WHY YOU’LL LOVE IT HERE)

    At Team Karl Malone, everyone matters—our customers and our employees. Your ideas count. Your leadership matters. And your success is celebrated.

    Here’s what you get:

    • Competitive pay
    • Medical, Dental & Vision Insurance
    • Company-Sponsored Counseling Services
    • Paid Vacation
    • Paid Training & Ongoing Development
    • 401(k) Savings Plan
    • Basic Life Insurance
    • Sundays OFF
    • Internal promotion & real career growth
    • Inclusive, family-centered culture
    • A rapidly growing organization with big opportunities

    YOUR MISSION AS SERVICE MANAGER

    You’ll be the engine that keeps the service department running strong, profitable, and customer-focused.

    Key Responsibilities:

    • Set, forecast, and crush department goals
    • Recruit, train, motivate, and lead top-tier service talent
    • Build and manage the service department budget
    • Monitor KPIs, productivity, CSI, and profitability
    • Drive teamwork across all departments
    • Ensure compliance with manufacturer, warranty, OSHA, and local/state regulations
    • Develop marketing strategies to increase repeat and referral business
    • Lead weekly department meetings and ongoing training
    • Maintain high-quality repairs while minimizing comebacks
    • Oversee scheduling, workflow, parts coordination, and technician productivity
    • Handle customer concerns quickly and professionally
    • Maintain a clean, safe, and professional work environment
    • Serve as the liaison with factory reps and technical schools
    • Ensure top-tier customer experience from write-up to follow-up


    Equal Opportunity Employer

    We are committed to creating an inclusive environment and do not tolerate discrimination or harassment of any kind.

    If you want, I can also:

    • Make this shorter for Indeed
    • Create a social media version
    • Add compensation range language
    • Or dial the spice level up even more

    Supplemental pay

    • Commission pay

    Benefits

    • Health insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Paid time off
    • 401(k)
    • 401(k) matching
    • Employee discount
    • Disability insurance

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