Service Advisor – Ride the Front Line of the Action
Tom Wood Honda Powersports | Indianapolis, IN
Turn Your Passion for Powersports Into a Career
At Tom Wood Honda Powersports, we don’t just service bikes—we fuel adventures. Whether it’s a weekend rider, a daily commuter, or someone chasing adrenaline on four wheels, our customers trust us to keep them moving.
We’re looking for a Service Advisor who can bring energy, personality, and professionalism to the front lines—someone who can translate customer needs into action and keep the shop running like a well-tuned engine.
What You’ll Do (A.K.A. Be the Hero of the Service Lane)
- Be the first impression—greet riders, build trust, and create a standout experience
- Listen like a pro and translate customer concerns into repair orders
- Work hand-in-hand with technicians to keep repairs moving efficiently
- Provide clear updates on timelines, repairs, and recommendations
- Recommend maintenance and repairs with honesty and confidence
- Keep customers informed, excited, and coming back for more
- Handle questions, concerns, and curveballs with professionalism
What Makes You a Great Fit
- You thrive in fast-paced, customer-facing environments
- You’ve got strong communication skills and can connect with anyone
- You understand (or want to learn) powersports or automotive service
- You can juggle multiple tasks without dropping the ball
- You bring a sales mindset—because great service is great selling
- Bonus points if you love motorcycles, ATVs, or anything with an engine
Why You’ll Love It Here
- You’ll work with a team that’s Passionately Driven and Humbly Confident[
- Opportunities to grow within a family-owned company with 50+ years of success
- Competitive pay, performance incentives, and real career paths
- Full benefits package (health, PTO, 401k, etc.
- A fun, high-energy environment built around the powersports lifestyle
The Bottom Line
If you’re the type of person who:
- Loves helping people
- Enjoys a fast-paced, high-energy environment
- Wants a role where you can sell, solve problems, and build relationships
This isn’t just a job—it’s your chance to be part of the ride.