Summary of description:Performs a variety of customer service , in store, marketing, promoting, advertising and stocking duties related to selling, ordering and receiving of powersports parts and accessories for the dealership.Major Duties and Responsibilities:
- Sell powersport products and or services to meet the customers needs.
- Maintain customer goodwill by greeting and acknowledging all customers he or she comes in contact with
- Assist in keeping Parts Department clean and orderly
- Create and handle parts sales transactions included taking form of payments
- Assist the Service Department in ordering and receiving parts for customer powersport repairs
- Maintain the retail sales floor and displays to meet or exceed the dealerships and customers standards
- Come out to the sales floor and assist customers in their needs for accessories and upgrades to their powersport
- Perform housekeeping tasks to maintain an exceptional environment for arriving customers
- Manage a cash drawer and performing accurate collection of payments from customers
- Attends manufacturer training as assigned by their manager
- Makes and takes phone calls from potential customers
- Assist with daily inventory checks of dealership parts and accessories
Qualifications and requirements:
- Must be able to work the dealerships scheduled operating days and hours
- Current retail parts sales experience is a must
- Mechanical knowledge of how engines and vehicles work
- Ability to speak effectively one on one is a must
- Basic computer skills is a must
- Good organizational skills is a must
- Requires the use of both hands
- frequently required to bend, stoop, crouch, reach, handle boxes and parts that may exceed 60 lbs.
Commitments:
- Treat all employees and customers fairly, courteously and with dignity
- Maintain positive relations with customers and employees
- Arrive on time on a daily basis and perform at an exceptional level of service
- Be neat and clean
- Come to work dressed properly with good hygiene and great attitude
- Focus on quality and service