Power Systems Field Service Specialist (FSR2)

Step into a day in the field

It’s 7:30 a.m. in the DMV area. You arrive on-site, review one-line diagrams, and jump into diagnostics on LV/MV switchgear while a customer’s production line idles. Within minutes, you’re tracing a fault across a PLC input card, validating protective relay settings, and coordinating with a senior engineer to confirm load calculations. By noon, the system is back online, safety logs are updated, and you’re preparing a concise service report and recommendations for preventive maintenance. That’s a typical win for a Power Systems Field Service Specialist at JDC Power Systems, LLC.

What you’ll take on

• Troubleshoot, maintain, and repair electrical systems: transformers, circuit breakers, LV/MV switchgear, PLC controls, SCADA interfaces, and related industrial equipment.
• Independently diagnose issues on-site with minimal supervision, driving uptime and operational efficiency.
• Inspect, test, and verify systems meet standards and specifications; escalate complex issues collaboratively with senior technicians and engineers.
• Serve as the customer’s primary technical contact during service visits, delivering clear explanations and practical solutions.
• Document service activities with precise test results, corrective actions, and performance notes.
• Plan and prioritize service calls, coordinate parts/resources, and close out tickets on time.
• Maintain accurate records: inventory, time, equipment usage, and work orders.
• Leverage remote diagnostic tools; assist both junior and senior technicians in remote troubleshooting.
• Lead site-specific safety assessments, conduct briefings, and ensure OSHA and company protocols are followed.
• Contribute to SOPs, share best practices, and recommend process improvements to elevate service quality.

Qualifications

• Education: High school diploma or equivalent required; Associate’s in Electrical or Mechanical Engineering (or related technical field) preferred.
• Certifications: NFPA 70E, OSHA 30, or similar credentials are a plus.

Experience

• 3–5 years in field service focused on power systems, electrical equipment, or industrial controls.
• Proven ability to troubleshoot, service, and repair complex electrical systems and components.
• Exposure to field service management tools/software is beneficial.
• Hands-on work with PLCs, SCADA, transformers, circuit breakers, LV/MV switchgear, and protective relay systems.

Skills

• Advanced troubleshooting and analytical thinking to resolve complex technical problems.
• Comfort with electrical tools and test gear (multimeters, relay test sets) and diagnostic software.
• Clear communicator able to translate technical findings for diverse audiences.
• Time management to juggle multiple service calls and deadlines.
• Team-first mindset and collaborative approach.

Other requirements

• Frequent travel with overnight stays to customer sites and JDC locations across the country.
• Valid driver’s license and clean driving record.
• Strong commitment to safety and client satisfaction.
• Ability to read and interpret electrical drawings, schematics, and wiring diagrams.

Bonus competencies

• Experience with low- and medium-voltage systems.
• Working familiarity with PLCs, SCADA, and protective relays.

Where you’ll be

Location: DMV area — Regional office in Sterling, VA.

Travel: Daily/weekly travel throughout the region to customer facilities and internal field service locations.

Proficiencies we value

• PLC troubleshooting
• 120/208/240/480 V systems
• SCADA experience
• PLC wiring

Machines & technologies you’ll use

• Switchgear: Mitsubishi, ABB, Siemens, Schneider Electric, Eaton
• PLCs: Siemens, Schneider Electric