Post Market Surveillance (PMS) Specialist

• Creation and maintenance of PMS Plans.
• Creation and maintenance of PMS Reports.
• Conduct Periodic Quality Review Board Meetings and creation of Periodic Quality Review Reports.
• Preparation and update of PSURs.
• Audit and Inspection support.
• Own and effectively drive CAPAs on post-market surveillance.
• Facilitate Post Market Risk Assessment including Issue impact assessments, Health hazard evaluation, etc.

Your role:

• You are responsible for managing activities related to post-market product safety surveillance and risk management.
• Serves as a liaison between Medical Affairs, Clinical Affairs, Research & Development, Services, and Complaint Handling to ensure Post Market Surveillance (PMS) and Risk Management (RM) processes are executed end-to-end (E2E).
• Reviews and prepares reports on aggregate data and provides recommendation for further escalation.
• Prepare/review complaint trend analysis, product risk assessments including Health Hazard Evaluations, clinical evaluation reports, risk management reports and FMEAs.
• Assists in benchmarking best practices with world-class organizations, interfaces with notified body, and/or other regulators, and provides input to establish metrics.

Post Market Surveillance (PMS):

• Ensures standard PMS processes across business unit is established.
• Assures consistent PMS plans exists for all products.
• Assures consistent and standard process exists to perform proactive surveillance (e.g. regulatory database searches, literature reviews) and reactive surveillance (e.g. complaints handling, field actions).
• Assures consistent PMS Reports/PSURs for all products.
• Conduct periodic quality board meeting to review PMS data collected according to the PMS plan and take appropriate actions as necessary to ensure the product remains safe and compliant.
• support Complaint trending investigation, signal assessment & escalation.
• Assesses significant triggers & safety concerns during periodic quality review meeting and assures standard approach for signal disposition; incorporate findings in PMS reports and trigger risk management file update, as required.

Patient Safety and Regulatory Reporting:

• In collaboration with Data trending and analytics and Medical Affairs, monitors and assesses safety signals, and recommends actions.
• Support in assessment of product relationship to reported complaint.
• Assures standard regulatory reporting assessment criteria for PMS activities.
• Provides input to clinical conclusion to be included in the reports to competent authorities.
• Enable correction & removal decision making by facilitating on time and accurate post market risk assessments.

Risk Management:

• Support standard Risk Management processes.
• Facilitate post-market risk assessments including issue impact assessment, health hazard evaluations.
• Collaborate with cross-functional stakeholders including R&D, Services, Complaint handling, Medical Affairs, Clinical Affairs, Engineering, etc. to drive meaningful post market risk assessment of issues.
• Support the preparation and/or review of Risk management documents including risk management plans, risk matrix status reports, PPMRR, etc.

PMS and RM input into Product Development:

• Represent PMS interests in multi-disciplinary teams during product development.
• Assures development and completion of PMS deliverables throughout the design process.
• Provides input of PMS related product risk & quality issues during the development of new products.

Minimum required Education:
Bachelor's Degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent.

Minimum required Experience:

• Minimum of 4-5 years' experience in Post Market Surveillance within FDA/EU-MDR regulated Medical Device environments with a focus on post-market surveillance plans/reports and post market risk assessment.
• Knowledge of medical device regulations, requirements, and standards, such as 21 CFR Parts 803, 806, and 820, ISO 13485, ISO 14971, European Medical Device Directive (93/42/EEC), EU Medical Device Regulation (EU MDR), Canadian Medical Devices Regulation (SOR/98-282), etc.
• You have 4-8 years' experience in Post Market Surveillance within FDA/EU-MDR regulated Medical Device environments with a focus on post-market surveillance plans/reports and post market risk assessment - Mandatory.
• You have detailed knowledge of medical device regulations, requirements, and standards, such as 21 CFR Parts 803, 806, and 820, ISO 13485, ISO 14971, European Medical Device Directive (93/42/EEC), EU Medical Device Regulation (EU MDR), Canadian Medical Devices Regulation (SOR/98-282), etc - Mandatory.

Preferred Skills:
" Post-Market Surveillance Mechanisms.
" Quality Management Systems (QMS).
" Regulatory Requirements.
" Technical Documentation.
" Project Management.
" Quality Assurance (QA).
" Data Management.
" Business Acumen.