Portfolio Advocacy Manager

TEAM Enterprises

Miami, Florida

JOB DETAILS
LOCATION
Miami, Florida
POSTED
1 day ago
WHY YOU'LL DIG YOUR GIG:

In short, our purpose at TEAM is to blow people’s minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a lot of coordination and organization behind the scenes.

 

WHO WE ARE

TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website, Facebook, Instagram, or Twitter.

 

THE TEAM DIFFERENCE

People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That’s because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that’s what we do at TEAM. We’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater.

WHAT YOU WILL DO:

The Advocacy Manager is a key part of the Advocacy leadership team in support of Bacardi North America. This role will lead & manage a team of Ambassadors and over all aspects of recruitment, on-boarding, training, and growth and will lead by example through their experience in the on-premise. With a Founder’s mentality you are a key member of the Advocacy team by having an solid understanding of the On-Premise channel. 

 

Working in collaboration with the Bacardi Commercial and marketing team you will play a critical role overseeing the ambassador team, developing + activating programming, ensuring the brand goals are being met and growing the business. The on-premise landscape is a competitive and dynamic space that has spirit brands vying for position on already busy back bars and menus.

 

The Advocacy Manager will perform variety of tasks including hosting weekly status calls, analyzing and enforcing performance goals, creating presentations, managing project timelines, and providing recaps to all stakeholders

 

RESPONSIBILITIES

  • Manage a team of Brand Ambassadors (ie. recruit, on-board, train, retain and manage full-time employees) and lead by example through their experience in the on-premise
  • Perform a variety of tasks including hosting weekly status calls, analyzing and enforcing performance goals, creating presentations, managing project timelines, and providing recaps to all stakeholders.
  • Monitor Ambassador activity and hold them accountable to meeting their goals and performing their job responsibilities.
  • Develop and maintain strong working relationships while acting as a superb communicator across agency departments, with direct reports and with clients
  • Be very forward thinking in maintaining detailed schedules, providing updates to the team and staying ahead of potential pitfalls prior to their occurrence
  • Support in the development and ideation of education and engagement programs that connect to our key partners (Trade, Distributor and Internal teams)
  • Practice and ensure compliance with all the organization’s policies and procedures
WAYS TO STAND OUT FROM THE CROWD:
  • Be highly skilled at interfacing directly with clients and must present him/her-self in a professional, competent manner. The individual will need to be able to demonstrate the ability to quickly win the trust and respect of their client and peers Have a passion for the liquor industry and the category – previous experience developing and executing experiential programming is a plus
  • Exhibit initiative and the ability to work independently as well as within a team environment with multiple departments. Experience with problem solving and conflict resolution is a must
  • Possess a strong interest in mentorship and be passionate about facilitating growth and a strong career path for your team
  • Be solution oriented when confronted with ambiguity. Utilizing a proactive approach to problem solving will allow candidates to be forward thinking and anticipate any potential hurdles that may develop into a negative consumer/brand interaction
  • Bring an innovative and insightful approach to participating/assisting in strategy and creative brainstorming for program development, etc.
  • An expert in Microsoft office tools (Outlook, PowerPoint, Excel, Word, Teams)
  • Proficient in utilizing and navigating tech solutions for projects, reporting and organization.
  • Be a leader and mentor to the team of Ambassadors to ensure growth and across the group
  • Possess the ability of being solution-oriented – helping to be forward thinking and anticipating any potential hurdles
  • Be highly skilled at interfacing direct with clients and demonstrate the ability to quickly win the trust and respect of peers & colleagues
  • Perform a variety of administrative tasks including composing correspondence such as client memos, creating presentations, project timelines, and after-action/contact reports.
  • Be solution oriented and take an entrepreneurial approach with ambassador team and the supporting departments
  • Bring a creative and insightful approach to participating/assisting in strategy and creative brainstorming
  • Support the Group Advocacy Lead in providing recaps and feedback on programs and ambassador KPI’s
EQUAL OPPORTUNITY:

TEAM is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact hrhelp@constellation-exp.com

About the Company

T

TEAM Enterprises

TEAM enterprises is comprised of over 400 entrepreneurial employees with a singular focus on growing our clients' businesses. With employees in nearly every market across the country, we have the ability to use our unparalleled scale to bring all manner of consumer engagements to life in the blink of an eye. Our team is savvy, experienced, enthusiastic, and driven to perform - all leading to delivering measurable results for our clients.

And fun.

We think, if you don't enjoy talking to people and having a good time doing it, you're in the wrong business! Our networked culture is built upon a common thread of "can do." We give 110% every day. Solve problems. Create opportunities. Teach. Learn. We're connected, influential, tech-savvy, and insightful. And we laugh - a lot. But when you walk into our corporate office, it's usually pretty quiet. Don't let that calm fool you though, because powered by the smooth efficiency of our back-office operations is a teeming, bustling hive of activity, spread out in every market around the country, building brand loyalty for our clients, one engaged consumer at a time.

WHAT WE DO

We are a strategic partner who can help connect you to your core consumer and trade targets. Through our ability to understand consumers, identify strategic opportunities, create concepts that resonate with them live and in the digital world, we reach them wherever they may be anywhere in the country.

No agency can match our ability to reach consumers with our speed to market and quality because of the unparalleled scale of our national infrastructure.

Founded in 1989, we operate in multiple industries (from automotive to consumer package goods) and have relationships with blue chip clients that date to the beginning of our company.

In the field, we believe "if it moves, we can measure it!" Our proprietary event management software enables us to capture, analyze, and report back information supporting ROI and justifying investment. This data is used to enhance efficiencies and serves an integral role in CRM efforts - keeping brands and consumers connected even after the initial engagement.

But at the end of the day, our product is our people. Our people are experts on the highly social young adult, because they ARE highly social young adults. We are immersed in what they do, what they crave, where they shop (and for what), and how they behave. Trends. Technology. Pop culture. And influencing consumer choices! We maintain these high standards by recruiting and retaining only the best brand ambassadors and utilizing industry-leading employee training on an ongoing basis.

We specialize in physical and digital, branded engagements which bring products to life where consumers live, work & play.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Advertising and PR Services
FOUNDED
1989
WEBSITE
http://www.teamenterprises.com/