Campaigns, Customer Relations, Develop and Maintain Customers, Marketing, Proposal Development, Sales Management, Sales Prospecting, Time Management
LOCATION
Kansas City, MO
POSTED
30+ days ago
The Account Manager will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers.
Responsibilities
Responsible for implementing new client launches including carrier involvement, communications campaign, employee correspondence, implementing and adhering to a project timeline, communicating program specific to client and information exchange(file transfers, enrollment systems, etc).
Responsible for routine service, which includes the development and execution of service schedule, participation reporting (if relevant), and coordinating questions/initiatives with the client and carriers, conducts surveys.
Meets with clients alone or in conjunction with Account Executive or Unit Leader according to standardized client meeting schedules.
Conducts all marketing efforts as assigned by unit.
Reviews agreements and/or documents such as employee booklets, carrier contracts, etc.
Responsible for explaining new benefit offerings and communication strategies to existing clients.