Position Summary:
Under the supervision of the Aquatics/Program Director or their designee, the Pool Manager - Programming leads all program-related aquatic operations and staff. In the absence of the Aquatics Director, the Pool Manager assumes leadership responsibilities. Daily duties include staff supervision, scheduling, program oversight, pool maintenance, and training. Alongside other aquatic leadership, the Pool Manager is responsible for guiding the team to deliver exceptional member service and engagement through fun, dynamic, and high-quality aquatic programming.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Leads and supervises program activities in swim lessons, aquatic camps, and special events as they relate to aquatic operations.
- Provides swim instruction to members.
- Supervises swim lesson programming and ensures that all best practices are followed and progress reports are distributed, as directed by Aquatics Director. Schedules group, individual, and private swim instruction to exceed budgets and quality metrics.
- Trains and directs associates, as needed, within aquatic operations. Evaluates swim instructors' performance and provides feedback to the Aquatic Director. Maintains records of associate certifications and ensures they are current and compliant with association standards.
- Provides swim instructor training and certification to ensure adequate staffing.
- Provides ongoing communication with parents on child's swim progression, registration dates, and mid-session progress reports.
- Conducts other training as assigned.
- Fosters an environment that is positive and welcoming to program participants, members, and staff.
- Adheres to Y operating standards and risk management policies.
- Maintains high quality standards, adhering to or surpassing, association standards of care and maintenance of program facility and equipment.
- Models relationship-building skills (including Listen First) in all interactions.
- Responds to all members and community inquiries and complaints in a timely manner
- Serves as Leader on Duty (LOD), as assigned.
- Serves as lifeguard in ratio for a minimum of 50% of weekly schedule.
- Performs all other duties as assigned.
Safety and Risk Management
- Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention.
- Ensures all program associates are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures.
- Maintains proper records, including associate certifications, meetings, and trainings.
- Schedules associates and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed.
- Monitors programming to adhere to all state, local and YMCA health & safety regulations.
POSITION REQUIREMENTS:
Education/ Experience Required:
- Must be at least 21 years of age
- High School Diploma or GED preferred
- A minimum of 2+ years of experience supervising aquatic operations preferred
Certifications/Trainings Required:
- Must possess and maintain American Red Cross (If holding YMCA Lifeguard, must crossover to ARC within 60 days of employment)
- Must possess and maintain YMCA Swim Lesson Instructor certification or obtain within 60 days of employment
- Must possess and maintain American Red Cross Lifeguard Instructor and/or YMCA Swim Lesson Instructor Trainer certification or obtain within 90 days
- Must possess and maintain a CPO certification or obtain within 60 days
- Will be required to attend and complete trainings as assigned by supervisor
- Ability to perform all functions of those they supervise
- Must demonstrate lifeguard skills in accordance with Association standards
- Flexible Schedule (days, nights and weekends)
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to:
- The employee frequently is required to remain alert, with no lapses in consciousness.
- The employee frequently is required to see, observe, hear all participants, and make sound judgments and decisions.
- Ability to communicate verbally, including projecting the voice across distances (in normal and loud situations), and communicate swiftly and effectively with lifeguards, staff, emergency personnel and members.
- Ability to observe all areas of the aquatic environment, including in the water and anywhere around the zone of responsibility, and hear noises and recognize victims in distress.
- Remain in or around designated aquatic areas at all times.
- While performing the duties of this job, the employee is regularly required to to move to various locations, sit and/or stand for extended periods, including in and around elevated chair.
- Ability to direct and control the activities of others, to work under specific instructions, work alone and under stressful conditions.
- Ability to crouch and bend at the waist and knees.
- Ability to physically and mentally perform all needed rescues, removals (in and out of the water) and survival skills, including administering CPR/AED, First Aid and Oxygen effectively.
- Must have flexibility and the ability to adapt to changing circumstances.
- Ability to operate machinery such as power washers, leaf blowers, pool vacuums, pool pumps, etc.
- Ability to lift and move a minimum of 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold.
- The noise level in the work environment is usually moderate.
- This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.
Full Time Benefits Summary:
- 20 days of Paid Time Off, increasing with service
- 7 paid holidays
- Employer-supported health, vision, dental insurance
- Tampa YMCA family membership
- $2,000 employer-provided assistance for qualified dependent care programs (before/after school care and camp)
- 20% off program fees (swim lessons, youth sports, summer camp and more)
- 30% off personal training
- Start at 403 (b) smart savings account through YMCA Benefits on day one of employment (optional)
- Employee Assistance Program (EAP) through BayCare Behavioral Services (phone and online)
- Professional development opportunities through Y-USA trainings
- Retirement plan eligibility: After completing 1000 hours of service over two, twelve-month periods and at least 21 years of age, part-time and full-time associates are eligible for the Tampa YMCA to contribute 12% of your earnings to a 401(a) account. Once enrolled, the associate is immediately vested.
Association Summary:
The Tampa Metropolitan Area YMCA is a top-rated '4-star' Charity Navigator and Guidestar 'Gold' rated non-profit charitable organization for youth development, healthy living and social responsibility. Join a cause-driven association with a focus on nurturing the potential of every child and teen, improving the nation's health and well-being and providing opportunities to give back and support our neighbors. Learn more about the Tampa YMCA at www.tampaymca.org.
- 13 Family Center Ys, 65-acre outdoor adventure camp, Community Learning Center, two program centers, 27 afterschool sites, 18 Early Head Start sites
- Largest youth development and health & wellness provider in the region
- 223,000+ community members served
- 1,600+ staff members
- 600+ volunteers
- $40MM in revenue
- An independent 501(c) 3, locally-governed and managed
Located in sunny Florida, the Tampa Metropolitan Area YMCA offers an ideal location with beautiful weather affording a desirable setting for an active outdoor lifestyle year-round, is close to many beaches and theme parks and Florida is one of very few states that has no state income tax.
The Tampa Y is an equal opportunity employer and a drug-free workplace.