Pool Attendant

The Pool Attendant keeps the pool and surrounding areas clean, safe, and guest-ready. You'll welcome guests, manage towels and seating, monitor capacity and rules, support light water-quality checks, and coordinate with Engineering/Security for a relaxed, well-run pool experience.

Key Responsibilities

• Guest Service & Access

• Greet guests, verify access (keys/wristbands), explain pool hours, amenities, and safety guidelines.

• Provide towels, sunscreen/amenity setup, and assist with cabana/daybed/umbrella reservations per SOP.

• Handle basic F&B or retail support (if applicable): take orders, run items, process checks via POS.

• Deck Readiness & Cleanliness

• Set, stage, and sanitize loungers, tables, umbrellas, and cabanas; maintain tidy deck, entrances, and restrooms.

• Collect used towels/linen; maintain par levels and inventory; clear trash/recycling and spot-mop spills.

• Safety & Rules Compliance

• Monitor pool usage, capacity, weather, and behavior; enforce posted rules (no glass, diving, running, etc.) with professionalism.

• Conduct visible deck patrols; report hazards (broken furniture, slick surfaces, cloudy water) immediately.

• Respond to incidents per SOP: call EMS/notify Security, provide basic first aid if trained, complete incident reports.

• Post closures for lightning/chemical issues and secure area until cleared.

• Water Quality Support

• Perform simple water tests (chlorine, pH) and log readings; communicate variances to Engineering/CPO.

• Support daily checklist completion (logbooks, temperatures, backwash notifications) and assist with pool opening/closing.

• Equipment & Inventory

• Maintain umbrellas, pump room access coordination (no untrained entry), towels, toys/floaties (if permitted), and signage; report maintenance needs via CMMS.

• Communication & Coordination

• Radio updates to Front Office/Engineering/Security regarding capacity, VIP setups, and issues; manage Lost & Found to policy.

Benefits We Offer:

• Competitive Salary: A comprehensive and competitive compensation package.
• Performance Bonuses: Based on company and individual performance.
• Health Benefits: Full medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
• Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts: Discounts on hotel stays and services across PHM properties.
• Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO):

PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.