POOL AND BEACH MANAGER
Luxury Resort • Caribbean • Competitive + Service Charge
ABOUT THE ROLE
We are searching for a Pool and Beach Manager for a luxury resort in the Caribbean. This is a hands-on leadership role responsible for the overall day-to-day operation of the resort's beach and pool areas, ensuring a safe, immaculately presented, and exceptional guest experience at every touchpoint. The right person thrives outdoors, leads by example, and understands that the small details are what define a truly memorable stay.
WHAT YOU'LL DO
- Oversee daily beach and pool operations, ensuring seamless, high-touch service throughout the day
- Lead, train, schedule, and motivate the beach and pool team to consistently exceed guest expectations
- Ensure all areas, chairs, umbrellas, towels, cabanas, and surroundings are impeccably maintained and presented
- Monitor and respond to guest needs proactively, delivering personalised service and resolving concerns professionally
- Maintain cleanliness, organisation, and safety standards across all beach and pool areas at all times
- Conduct regular inspections and coordinate with Engineering, Housekeeping, and F&B on maintenance or operational matters
- Manage inventory and ensure adequate supplies are always available
- Support special events, private functions, and VIP arrangements
- Maintain accurate operational records and communicate issues to management promptly
WHAT YOU BRING
- Minimum 3 years of supervisory experience within a luxury hotel, resort, or beach club environment
- Caribbean experience is essential and will be weighted heavily in the selection process
- Forbes Travel Guide experience is mandatory
- A genuinely energetic, physically active approach to leadership, this is an outdoor role that demands stamina and presence
- Strong leadership and team development skills with the ability to motivate and inspire
- Excellent guest relations and communication skills
- Strong organisational and problem-solving abilities with the ability to remain calm under pressure
- Knowledge of pool and beach safety and hospitality standards
- Proactive, decisive, and operationally strong, someone who takes ownership without requiring significant direction
- Lifeguard or pool safety certification is a strong asset
- Flexible availability, including weekends and holidays
WHAT'S OFFERED
- Competitive salary plus service charge of approximately USD $1,000 - $2,000 per month, depending on hours and occupancy
- Housing allowance provided
- Medical insurance
- Transportation provided