Police Records Clerk

Police Records Clerk

Salary

$36,265.25 - $47,144.82 Annually

Location

Center for Public Safety, 200 Marine BLVD, Jacksonville, NC

Job Type

Regular - Full Time

Job Number

FY27-00041

Department

Police Dept

Division

Records Section

Opening Date

11/03/2026

Closing Date

11/17/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

General Definition of Work

About Jacksonville: Jacksonville has one of the youngest demographics in the US with a median age of 22.7 and an estimated population of 75-80,000 The City offers a great work/life balance. We are rich in history and deep in pride of our local military as demonstrated at Lejeune Memorial Gardens near Marine Corps Base Camp Lejeune and New River Air Station. Many of our military return and plant roots here because of the lifestyle and all that the City has to offer. Another reason people stay in Jacksonville... We are a Caring Community as stated in our City seal.

A few words to describe the organizations work culture: transparent, family-oriented, happy, collaborative, challenging, engaging, and respectful.

To learn more about our organization, click HERE!

The City of Jacksonville is looking for a focused and detail oriented individual to serve as a Police Records Clerk with the Citys Department of Public Safety. Police Record Clerks prforms responsible clerical and technical work in coding, reporting, filing and researching police records and police related data; does related work as required. Work is performed under the regular supervision of the Police Records Manager.

This position works four ten hour shifts per week on a two week rotating schedule:

• Shift 1 - Monday through Thursday (10:00 AM to 8:00 PM)
• Shift 2 - Tuesday through Friday (10:00 AM to 8:00 PM)

During the initial three months of training the successful candidate can expect to work under the direct supervision of the Records Clerk Manager Monday through Friday (8:00 AM to 5:00 PM).

The City of Jacksonville recognizes relevant education and experience above and beyond the requirements for the position.

Education:

• 2.5% for Associates Degree
• 5% for Bachelors Degree
• 7.5% for a career relevant Masters Degree

Experience:

• Additional 1% per year up to 15 years relevant experience.

Essential Functions/Typical Tasks

Reading, analyzing and preparing police records and reports; preparing and maintaining computer records systems; assisting the public and other agencies by providing data.(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Enters police report data into computer records; tallies and files complaint, arrest, offense, incident and crash reports.
• Processes citations; forward citations to appropriate court.
• Answers telephone, provides information, assists the public.
• Performs criminal history research, compiles and updates records.
• Processes crash reports and answers questions and processes requests for information; handles a variety of confidential information.
• Creates and runs queries and reports on computer system.
• Checks and reviews a variety of police related data for accuracy and completeness.
• Receives and properly secures found property.
• Enters data into computer; prepares statistical data on crime.
• Checks and validates criminal record entries.
• Operates standard office, data entry and other equipment.
• Prepares, researches and maintains data and records.
• Assists in the preparation of periodic and special reports.
• Performs related tasks as required.

Required Education and Experience

Any combination of education and experience equivalent to graduation from high school and 6 months to 2 years' experience in general clerical work.

Knowledge, Skills and Abilities

General knowledge of modern record keeping procedures and practices; some knowledge of police forms, terminology and records; some knowledge of departmental programs, policies and procedures; ability to perform a considerable volume of detailed record work; ability to maintain files; ability to type and enter data accurately and at a reasonable rate of speed; ability to operate general office and data entry equipment; ability to follow written and oral directions; ability to establish and maintain effective working relationships with associates.

Equal Employment Opportunity

The City of Jacksonville is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, sex, national origin, age, marital status, religion, or disabilities unrelated to the essential function of the position.

The City of Jacksonville offers a comprehensive benefits package to all eligible employees. Find out more about the benefits of working with the City.

01

Are you at least 18 years of age?

• Yes
• No

02

Records Clerks are users of the Division of Criminal Information Network (DCIN) and must be certified as a DCIN User. The following questions pertain to standards and certification requirements set forth by the North Carolina Administrative Code (14 NCAC 18A.0401). These requirements are considered when determining an applicants suitability for the Records Clerk position. Are you a US Citizen?

• Yes
• No

03

Have you ever been convicted of a felony?

• Yes
• No

04

Have you been convicted of a Class B misdemeanor within the past ten years?

• Yes
• No

05

Have you ever been convicted of two or more crimes defined as Class B misdemeanors, regardless of the date of conviction?

• Yes
• No

06

Do you have any pending or outstanding charges defined above which would cause you to be ineligible for certification?

• Yes
• No

07

The following questions pertain to an individuals ability to become qualified as a Passport Acceptance Agent: Have you ever been convicted of any Federal, State, or local misdemeanor convictions related to breach of trust or moral turpitude (i.e. embezzlement, document fraud, drug offense, or dishonesty carrying out a responsibility involving public trust)?

• Yes
• No

08

Are you currently under indictment for a Federal, State, or local felony, or a misdemeanor related to breach of trust or moral turpitude?

• Yes
• No

09

Are you currently on parole or probation related to any Federal, State, or local convictions?

• Yes
• No

10

If you accept this position you cannot have access to birth or identity document printing, amending, or issuance functions, including performing duties on different days or hours. Will this cause a conflict?

• Yes
• No

11

Are you a Notary Public?

• Yes
• No

Required Question

Employer City of Jacksonville NC

Address 815 New Bridge Street

PO Box 128

Jacksonville, North Carolina, 28541

Phone 910-938-5386

910-938-5837

Website https://jacksonvillenc.gov/jobs