| Location | Reno, NV |
Poker Dealers' duties include providing The Row Poker Guests with outstanding, friendly, and professional service while dealing a clean, error free poker game.
Must have some internal audit knowledge
Must have excellent communication and observation skills
Must have an easygoing demeanor to ensure a fun and safe environment for our guests
Must have good math skills with the ability to count chips and cash
Must be in good physical condition
High School diploma or equivalent
ADDITIONAL REQUIREMENTS
Minimum 1 years' experience dealing NL-Texas Hold'em and HL-Texas Hold'em
Smoking and vape free
Poker Dealers may be subjected to loud noises/music
Poker Dealers may be subjected to varying degrees of temperature
Poker Dealers sit at large Hold'em tables and are constantly bending the back and stretching
Must be able to reach guests chips and cards
Must have excellent communication skills and always be mentally alert
Must have the ability to use good judgment and be patient with guests
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
Deal poker in a friendly and professional manner
Take the correct house rake
Understand and adhere to all rules and policies in The ROW Hotel Casino Poker Room Rule Book and Procedure Manual
Understand and adhere to minimal Nevada State Gaming Control Board Rules and Regulations
Understand and adhere to Bad Beat Jackpot rules and procedures
Protect and maintain table banks
Account for chips and money going out and coming in for new table game sell-off
Assist the supervisor in the Poker Room during dealer breaks
Help with other Poker Room needs including taking chips to guests at the tables and waiting on guests who enter the Poker Room
Help keep the Poker Room clean, safe, and orderly
Provide information to guests on all current Poker Room promotions
Must follow specific rules and guidelines in the Poker Room Rule Book and the ROW Employee Handbook
Must know tournament dates and times, and be up to date with all current promotions
Ambassador for the ROW Hotel/Casino
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned
Deal poker in a friendly and professional manner
Take the correct house rake
Understand and adhere to all rules and policies in The ROW Hotel Casino Poker Room Rule Book and Procedure Manual
Understand and adhere to minimal Nevada State Gaming Control Board Rules and Regulations
Understand and adhere to Bad Beat Jackpot rules and procedures
Protect and maintain table banks
Account for chips and money going out and coming in for new table game sell-off
Assist the supervisor in the Poker Room during dealer breaks
Help with other Poker Room needs including taking chips to guests at the tables and waiting on guests who enter the Poker Room
Help keep the Poker Room clean, safe, and orderly
Provide information to guests on all current Poker Room promotions
Must follow specific rules and guidelines in the Poker Room Rule Book and the ROW Employee Handbook
Must know tournament dates and times, and be up to date with all current promotions
Ambassador for the ROW Hotel/Casino
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned