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Point of Care Quality Coordinator

Trinity Health

  • Brighton, MI
  • 3 days ago

    Highlights

    Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups. Demonstrated strong analytic, interpersonal, and communication skills (both written and oral) required with strong statistical analysis background.

    Numbers & Facts

    LocationBrighton, MI
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Websitehttps://jobs.trinity-health.org/search-results

    Description

    Employment Type:

    Full time

    Shift:

    Day Shift

    Description:

    POSITION PURPOSE

    Coordinate point of care testing and laboratory quality improvement initiatives. Responsible for supporting the hospital and its ancillary services that provide POCT, ensuring regulatory compliance is met. Assists in facilitating the completion of quality assessment and improvement activities for areas of responsibility and compiles necessary data.

    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

    • Develop, implement, and monitor Point of Care Testing including new testing procedures. Participate in the evaluation and development of new point of care testing, maintaining proper records.
    • Prepare and present internal quality assurance reports and audits to departments participating in quality improvement assessment (i.e. patient safety goals). Develop corrective action plans to monitor deficiencies in quality issues.
    • Maintain policy and procedure manuals in accordance with CAP, CLIA, CMS, JCAHO, etc., standards.
    • Ensure test systems are working properly, maintain, troubleshoot and take corrective action with equipment as needed.
    • Train and orient personnel, confirming competency.
    • Verify that all areas performing testing are doing so accurately and in accordance with regulatory guidelines. In collaboration with the Section Supervisors, oversee the proficiency testing programs for the Laboratory.
    • Develop an acceptable quality assurance program, along with corrective action plans to monitor quality issues, if problems are determined in the Laboratory. Verify standard operating procedures are written accurately and in compliance with developed criteria.
    • Provide technical consultation to outside physicians ensuring they are compliant with accreditation standards.
    • Establish and maintain positive, effective working relationships with staff, managers, physicians, and nursing.
    • Review and update quality assurance plans as necessary. Schedule and facilitate regular quality assurance committee meetings.
    • Complete Laboratory accreditation application/s. Provide compliance audits to Nursing Leadership. Ensure annual competency and proficiency testing are performed.

    OTHER FUNCTIONS AND RESPONSIBILITIES

    Performs other duties as assigned.

    REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

    • Bachelor's Degree, preferably in Medical Technology.
    • Minimum of three years' experience in medical technology.
    • ASCP or equivalent required.

    REQUIRED SKILLS AND ABILITIES

    • Basic to intermediate level of computers and software applications, especially Microsoft Word and Excel. Knowledgeable in Visio & PowerPoint a plus.
    • Demonstrated strong analytic, interpersonal, and communication skills (both written and oral) required with strong statistical analysis background. Ability to prepare information in useful formats required.
    • Ability to work independently with flexible schedule.
    • Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

    Our Commitment

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    About Company

    Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.

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