Highlights
Our PM Kitchen Shift leaders rotate responsibilities and work together under the direction of the PM Kitchen Associate Director to lead the PM Kitchen Team as we work to serve tens of thousands of guests that visit our restaurant for dinner every month. If you are a restaurant process expert who loves multitasking, mentoring others and leading team members as they work to achieve goals centered around truly outstanding levels of guest service, then this is a role worth considering.
Numbers & Facts
| Location | Phoenix, AZ |
| Salary | $17.50–$19 |
Description
At Chick-fil-A South Mountain, our goal is to be the most caring company in South Phoenix. If you are a restaurant process expert who loves multitasking, mentoring others and leading team members as they work to achieve goals centered around truly outstanding levels of guest service, then this is a role worth considering.
Our PM Kitchen Shift leaders rotate responsibilities and work together under the direction of the PM Kitchen Associate Director to lead the PM Kitchen Team as we work to serve tens of thousands of guests that visit our restaurant for dinner every month.
Responsibilities
- Train, mentor, coach and develop team members and trainers as we work to flawlessly execute Chick-fil-A's Winning Hearts Everyday strategy
- Ensure a clean, organized and food-safe kitchen by leading the team as they execute against our cleaning and food safety routines
- Support the kitchen team in their goals to deliver orders that are exactly accurate, fast and craveable
- Coordinate the team between the hours of 1:30 PM and 11:45 PM as they rotate through different positions and take breaks throughout the shift
- Identify bottlenecks in the kitchen process and surge capacity to ensure we meet standards for an excellent guest experience
- Monitor inventory levels and work alongside other leaders in our efforts to run a lean inventory model and minimize food and paper waste
- Ensure guest and team member safety as a key carrying leader
- Expertly assess the quality of the menu items produced by the kitchen team to ensure guests receive craveable food
Qualifications
- Must be available to work as early as 1:30 PM and as late as 11:45 PM
- Is excellent at providing and also receiving critical feedback
- Able to lift 50 lbs
- Must have or be able to pass the ServSafe Manager course
- Equipped with a gritty, can-do attitude and able to solve problems as they arise
- At least one year of training or kitchen leadership experience preferred
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.