Plumbing Technician

SummaryWe are looking for a skilled and detail-oriented Plumbing Technician to support residential plumbing installations, maintenance, and repairs. This role focuses on water heater replacements, water filtration and treatment systems (including reverse osmosis and softeners), and general plumbing upgrades.The ideal candidate is a dependable professional who can independently manage service calls while delivering high-quality workmanship and an excellent customer experience. This position may also assist with HVAC-related tasks as needed.

Key Responsibilities

Install, maintain, and repair residential plumbing systems, including water heaters and water filtration systems

Diagnose plumbing issues and implement efficient, effective solutions

Ensure all work meets or exceeds local code requirements and industry standards

Stay current on industry regulations, tools, and emerging technologies

Communicate clearly with homeowners regarding repairs, recommendations, and preventative maintenance

Perform routine inspections and preventative maintenance to maximize system performance and lifespan

Maintain clean, safe, and organized work areas in compliance with company and regulatory standards

Assist with HVAC system maintenance and repair as needed

Qualifications

5+ years of residential plumbing experience preferred

Strong customer service and communication skills

Experience educating customers on system care and preventative maintenance

Familiarity with software such as Microsoft Office, ServiceTitan, Salesforce, or similar systems

Willingness to pursue continued education or certifications (e.g., State Plumbing License, Journeyman Certification, EPA Certification, Water Treatment Certification)

OSHA and CPR certifications preferred

Knowledge & Skills

Solid understanding of plumbing codes, safety regulations, and best practices

Proficiency with plumbing tools and diagnostic equipment

Working knowledge of HVAC systems and ability to assist as needed

Strong troubleshooting and problem-solving skills

Ability to work in confined or physically demanding environments

Technical Expertise

Experience with pipe fitting, cutting, threading, and welding using manual and power tools

Familiarity with modern plumbing technologies (tankless water heaters, smart water systems, eco-friendly fixtures)

Skilled in using tools such as pipe wrenches, cutters, and video inspection equipment

Knowledge of safe waste disposal and sanitation practices

Ability to identify additional service opportunities that align with customer needs

What Sets You Apart

Customer-focused with the ability to explain solutions and build trust

Strong time management and ability to handle multiple service calls

Professional, reliable, and detail-oriented

Comfortable recommending upgrades or additional services when appropriate

Work Environment

Field-based role at residential job sites

Physical Requirements

Ability to stand, kneel, bend, and climb for extended periods

Comfortable working in confined spaces and at heights

Ability to lift up to 50 pounds

Must be able to distinguish color-coded systems and components