Description
A well established Seattle area home services company is hiring a Plumbing Service Technician who wants to diagnose like a tech and earn like a salesperson. You will run residential plumbing service calls across the Puget Sound area, diagnose the problem, and present repair and replacement options directly to homeowners, backed by a documented three week training program and a commission plan that pays on the sale, the install, and the job. This is a sales first service role, not a wrench only position. The company is known for heavy training, a strong culture, and technicians who stay.
Key Responsibilities
• Run residential plumbing service and diagnostic calls across the Puget Sound service area
• Diagnose issues and present clear repair versus replacement options to homeowners
• Sell and close plumbing repairs, replacements, and system work
• Present financing options and complete field paperwork accurately
• Document every call in ServiceTitan with photos, findings, and options presented
• Support upcoming service expansion including trenchless pipe lining
• Practice provided scripts and role plays, and apply coaching from your service manager
Skills, Knowledge & Expertise
• Washington journey level plumber certificate (PL01) or residential specialty (PL02); trainees considered if working under a journey level
• Two or more years of residential plumbing service and diagnostic experience
• Demonstrated in home sales ability, or a strong commission based sales background you can point to
• Coachable and willing to run scripts, role play, and take direct feedback
• Valid driver's license with a clean driving record
• Must pass a pre-employment background check, drug screen, and MVR check
Benefits
• Commission plan paying 8 percent on the sale, 11 percent on the install, and 19 percent on the job less materials
• Additional 6 percent monthly bonus for hitting $45,000 in revenue, putting top performers near 24 to 25 percent
• Documented three week onboarding and training program with sales scripts and role play
• Company vehicle and tools
• Ongoing coaching from service managers focused on close rate and average ticket
• Full benefits package, reviewed in detail during the screening call