Plumbing Service Technician

Charles Towne Plumbing

Plumbing Service Technician

Location: North Charleston, SC

Serving: Serving Charleston and surrounding Lowcountry communities.

Swift Service. Southern Charm. Plumbing Done Right.

Charles Towne Plumbing is a locally owned, full-service plumbing company serving Charleston and the surrounding Lowcountry. Led by husband-and-wife owners Warren and Danielle DeHaven, the company is rooted in community, Southern hospitality, and high-quality home service. From leak detection and drain cleaning to water heaters, sewer repairs, and trenchless solutions, Charles Towne Plumbing delivers fast, thoughtful, professional residential plumbing service focused on customer care and quality workmanship

Charles Towne Plumbing is hiring an experienced Plumber Service Technician to join our growing team. This is a customer-facing residential service role for someone who knows how to troubleshoot, communicate clearly, offer solutions, and complete quality plumbing work the right way the first time. The ideal candidate has strong service experience, takes pride in their workmanship, and enjoys a work-life balance with no nights or weekends on-call.

Key Responsibilities

• Diagnose, repair, and install residential plumbing systems.
• Handle service calls, including leaks, clogs, drains, water heaters, fixtures, sewer issues, and general plumbing repairs.
• Communicate clearly with homeowners and provide honest, professional recommendations.
• Present options and sell appropriate plumbing solutions.
• Use ServiceTitan or similar field service software for scheduling, billing, notes, and job updates.
• Maintain a clean, stocked, and organized service vehicle.
• Arrive on time, follow company standards, and deliver clean, respectful workmanship.
• Represent Charles Towne Plumbing with integrity, professionalism, and Southern hospitality.

Qualifications

• Minimum 3 years of plumbing experience preferred.
• Residential service plumbing experience strongly preferred.
• Candidates with strong construction plumbing experience plus some customer-facing service experience may be considered.
• Experience with ServiceTitan or similar software such as Housecall Pro, Jobber, FieldPulse, or FieldEdge is a plus.
• Strong troubleshooting and communication skills.
• Comfortable speaking with customers and explaining repair options.
• Professional appearance and pride in quality workmanship.
• Valid driver's license and clean driving record.
• Must be authorized to work in the U.S.; visa sponsorship is not available.

Pay and Benefits

• Full-time, W-2 Employee
• Estimated earnings: $80,000-$150,000+ per year, with top performers able to earn more based on sold, completed, and collected work.
• Piece-rate performance pay structure with weekly pay tier opportunities:
• 0-29.99 sold hours: $67.50 per sold hour
• 30-39.99 sold hours: $72.50 per sold hour
• 40+ sold hours: $77.50 per sold hour
• Technicians are paid based on the higher of performance pay or applicable hourly base pay.
• Paid time off and holiday pay.
• Health and dental insurance.
• IRA plan with company match.
• Take-home company vehicle, gas card, and uniforms.
• No nights or weekends on-call.
• Signing bonus up to $3,000 available for qualified candidates; terms apply.
• Fun team perks, including RiverDogs baseball season tickets.

Why Charles Towne Plumbing

At Charles Towne Plumbing, you are more than just another technician; you are part of a team that values your skill, your time, and your future. We offer strong earning potential, a supportive work environment, and a true commitment to work-life balance with no nights or weekends on-call. Our team takes pride in doing the job right the first time while providing homeowners with honest service, clean workmanship, and Southern hospitality. If you are ready to grow with a respected Lowcountry plumbing company that rewards hard work and treats people well, Charles Towne Plumbing is the place to build your career.

Charles Towne Plumbing is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and experiences.