Full-Time | Oklahoma Region (Overseeing 3 Locations)
Lead. Coach. Grow.
Paschal Air, Plumbing & Electric is seeking an experienced Plumbing Service Manager to lead our plumbing service operations across three Oklahoma locations. This role is responsible for developing high-performing teams, driving revenue and profitability, ensuring operational excellence, and delivering an exceptional customer experience.
If youre a proven leader who enjoys coaching technicians, building winning teams, and creating a culture of accountability, wed love to meet you.
About Paschal
Paschal Air, Plumbing & Electric is a third-generation, founder-led home services company serving customers across Arkansas, Oklahoma, Missouri, and the Dallas-Fort Worth area. Unlike many companies in our industry, we are not private equity backed. We believe in long-term growth, investing in our people, and delivering World Class Service every day.
What Youll Do
- Lead, coach, and develop plumbing service teams across three Oklahoma locations.
- Recruit, train, mentor, and retain high-performing plumbers and field leaders.
- Drive revenue growth, profitability, productivity, and department performance through coaching and accountability.
- Monitor key performance indicators (KPIs) and implement action plans to achieve business goals.
- Conduct ride-alongs, field coaching, and performance reviews to develop technician skills and improve customer experience.
- Partner with branch leadership to forecast staffing needs and support continued growth.
- Ensure technicians consistently deliver exceptional customer service and professional solutions.
- Oversee scheduling, workforce planning, and operational efficiency.
- Maintain compliance with company policies, safety standards, and plumbing codes.
- Resolve escalated customer concerns professionally and effectively.
- Foster a positive, collaborative culture focused on teamwork, continuous improvement, and employee engagement.
What Were Looking For
- Proven leadership experience managing plumbing service teams.
- Strong coaching, mentoring, and team development skills.
- Ability to lead multiple locations and prioritize competing responsibilities.
- Excellent communication and relationship-building skills.
- Strong business acumen with the ability to interpret KPIs and drive performance.
- Customer-focused mindset with a passion for delivering exceptional service.
- Highly organized with excellent problem-solving and decision-making abilities.
- Comfortable using technology, service software, and reporting tools.
- Ability to travel to each Oklahoma location.
Qualifications
- Master or Journeyman Plumber License in Oklahoma
- Minimum of 7 years of residential plumbing experience.
- Previous service management or supervisory experience preferred.
- Valid drivers license with a clean driving record.
- Ability to successfully pass a background check and drug screening.
Why Join Paschal?
- Competitive compensation with performance incentives
- Medical, Dental, Vision, Life, and Disability Insurance
- Company-paid Life Insurance
- Retirement Savings Plan with Company Match
- Paid Time Off and Paid Holidays
- Ongoing leadership development and career advancement opportunities
- Stable, growing company with long-term ownership and vision
- Supportive, team-oriented culture where your leadership makes an impact
Build Something Bigger
At Paschal, we dont just fix plumbing-we build careers, develop leaders, and create opportunities for our employees to grow. If youre ready to lead multiple teams, make a lasting impact, and help shape the future of our Oklahoma plumbing operations, wed love to hear from you.