Customer Care & Dispatcher – Victory Plumbing (Savannah, GA)
$40K – $55K/year + $15 bonus for every after-hours call you bookWeekend and after-hours availability required
Victory Plumbing is a locally owned, family-operated plumbing company serving Savannah, Pooler, Richmond Hill and Garden City. We’re looking for an organized, customer-focused dispatcher to run our daily schedule and be the first voice our customers hear.
What you’ll do
- Answer calls and book residential and commercial service appointments
- Own the dispatch board in ServiceTitan and send techs to the right jobs at the right time
- Keep customers updated on arrival times, delays and schedule changes
- Handle emergency and same-day calls, including on weekends and after hours
- Review work orders for completeness before jobs are closed out
What we’re looking for
- Customer service, dispatch, scheduling or call-center experience
- Friendly, confident and calm on the phone, even with frustrated customers
- Highly organized, able to juggle changing priorities
- Strong computer and data-entry skills
- Available to work weekends and after hours as needed
- Bonus: ServiceTitan experience or a background in plumbing, HVAC or home services
What you get
- $40K – $55K/year based on experience
- $15 for every after-hours call you book on Nights and Weekends
- Health, dental and vision, 100% company-paid
- Paid holidays + 80 hours PTO after 1 year
- Ongoing training and room to advance
How to applyApply online at victoryplumbingsav.com/careers, call 912-429-9428, or stop by 2109 Colorado Ave, Suite D, Savannah.
Employment depends on passing a pre-employment drug screen and may require a background check. Victory Plumbing is an equal opportunity employer.
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