| Location | Westminster, CA |
ABOUT THE ROLE
Absolute Airflow, a Lee's Air, Plumbing & Heating Company, is hiring a Plumbing Field Supervisor to run the plumbing sales supervisor model we use in Fresno. This is not an entry-level role.
In this model, our plumbing service technicians diagnose and complete repairs, and turn larger opportunities — replacements, repipes, sewer and drain line work, water heaters, and system upgrades — over to the Plumbing Field Supervisor. You meet with the homeowner, walk them through what the technician found, present repair and replacement options, and help them choose the right solution for their home.
You work alongside the technicians in the field, back them up on in-home presentations, and help them get better at spotting and presenting options to homeowners.
WHAT YOU'LL DO
Present repair and replacement options to homeowners
Educate homeowners about their plumbing systems so they can make informed decisions
Review the technician's diagnosis and recommend solutions that fit the home and the customer's needs
Coach and develop the plumbing technicians you work with on presenting options
Follow up on open estimates and turned-over leads in ServiceTitan
Work toward sales goals set by the VP of Sales and General Manager
Arrive in uniform in a branded company truck; this role does not perform plumbing repairs on the job
WHAT WE'RE LOOKING FOR
At least 2 years of professional plumbing experience
Ability to diagnose plumbing problems and recommend solutions
Strong troubleshooting and problem-solving skills
Strong customer communication and an outgoing personality
Dependability, a strong work ethic, and pride in clean, professional work
Willingness to coach others and keep developing your own skills
In-home or residential sales experience a plus
Valid driver's license and an acceptable driving record
BENEFITS
401(k) with a 4% company match
Company truck, fuel card, company phone, and tablet
Medical, dental, and vision insurance
Life insurance
Paid time off
Employee discount
Ongoing customer service, sales, and professional development training