Plumbing Excavator-Operator

Thornton & Grooms

  • Farmington Hills, Michigan
  • 30+ days ago

    Highlights

    Plumbing Excavator-Operator If you take pride in precision, lead confidently in the field, and are driven to deliver safe, efficient excavation work that not only meets code but leaves a lasting impression on the customer, this is your opportunity to operate at a higher level. The Big Task: Provide top-level service and installation for all underground residential plumbing repairs, safely operate excavation equipment, and deliver high-quality workmanship.

    Numbers & Facts

    LocationFarmington Hills, Michigan
    Websitehttps://thorntonandgrooms.com/about/careers

    Description

    Plumbing Excavator-Operator
     
    If you take pride in precision, lead confidently in the field, and are driven to deliver safe, efficient excavation work that not only meets code but leaves a lasting impression on the customer, this is your opportunity to operate at a higher level.
     
    The Big Task:

    Provide top-level service and installation for all underground residential plumbing repairs, safely operate excavation equipment, and deliver high-quality workmanship.

    What You’ll Do:
    Operate and transport excavation equipment to residential job sites
    Lead and guide a three-person crew while working around utilities (Miss Dig)
    Expose sewer and drainage systems safely and efficiently
    Coordinate with city inspectors for pass/fail approvals
    Backfill and restore job sites to the proper grade
    Maintain and secure equipment after each job
    Invoice and collect payment onsite
    Utilize ServiceTitan for job tracking and communication
    Cross-train in other roles during weather downtime
    Collaborate with teams to follow Nexstar and the company processes

    KPIs for Success:
    Maintain a customer NPS of 9.3 or higher
    Keep the labor percentage at 10% or lower
    Maintain a warranty/callback rate of 5% or less
    Achieve a minimum of $10,000 in weekly installed revenue

    What We’re Looking For:
    Valid CDL A / DOT certification with the ability to transport equipment
    2+ years of excavation experience
    Strong knowledge of Miss Dig, OSHA, and safety regulations
    Ability to work efficiently, lead a crew, and deliver high-quality results

    If you take pride in running a clean, efficient job, leading from the front, and getting it done right the first time, this is the job for you! 


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