Plumbing Excavator-Operator

Thornton & Grooms

  • Farmington Hills, MI
  • 30+ days ago

    Highlights

    If you take pride in precision, lead confidently in the field, and are driven to deliver safe, efficient excavation work that not only meets code but leaves a lasting impression on the customer, this is your opportunity to operate at a higher level. The Big Task: Provide top-level service and installation for all underground residential plumbing repairs, safely operate excavation equipment, and deliver high-quality workmanship.

    Numbers & Facts

    LocationFarmington Hills, MI

    Description

    Plumbing Excavator-Operator

    If you take pride in precision, lead confidently in the field, and are driven to deliver safe, efficient excavation work that not only meets code but leaves a lasting impression on the customer, this is your opportunity to operate at a higher level.

    The Big Task:

    Provide top-level service and installation for all underground residential plumbing repairs, safely operate excavation equipment, and deliver high-quality workmanship.

    What You'll Do:

    Operate and transport excavation equipment to residential job sites

    Lead and guide a three-person crew while working around utilities (Miss Dig)

    Expose sewer and drainage systems safely and efficiently

    Coordinate with city inspectors for pass/fail approvals

    Backfill and restore job sites to the proper grade

    Maintain and secure equipment after each job

    Invoice and collect payment onsite

    Utilize ServiceTitan for job tracking and communication

    Cross-train in other roles during weather downtime

    Collaborate with teams to follow Nexstar and the company processes

    KPIs for Success:

    Maintain a customer NPS of 9.3 or higher

    Keep the labor percentage at 10% or lower

    Maintain a warranty/callback rate of 5% or less

    Achieve a minimum of $10,000 in weekly installed revenue

    What We're Looking For:

    Valid CDL A / DOT certification with the ability to transport equipment

    2+ years of excavation experience

    Strong knowledge of Miss Dig, OSHA, and safety regulations

    Ability to work efficiently, lead a crew, and deliver high-quality results

    If you take pride in running a clean, efficient job, leading from the front, and getting it done right the first time, this is the job for you!

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