
Service Technician - SBE Aramark
- $24–$25 Per Hour
| Location | New Haven, CT |
| Salary | $82,000–$131,500 Per Year |
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Overview
Responsibilities include all facets of site operations, including day-to-day and strategic planning for general licensed and unlicensed trades in maintenance, custodial, trash and recycling, physical plant, grounds, structural trades, as well as outside 3rd party vendors, contractors, and service providers.
Directs the maintenance, repairs, and replacement of building equipment and plumbing systems.
Directs the activities of diverse and specialized trade functions on maintenance, repairs, renovations, custodial, special events/programs, and similar activities.
Develops staffing plans as necessary and provides leadership for department initiatives to enhance staff development and performance management.
Directs the staffing needs, training, payroll, and employee relations.
Develops and implements service delivery performance requirements and process standards to safely and efficiently maintain and operate Yale's buildings, including preventive maintenance, routine cleaning and appearance, emergency response, sustainability initiatives, and support of special events and activities.
Provides input from the customer base to assist departments in the planning, prioritization, and execution of their work.
Analyses the input and feedback gained from contact with customers and building tenants when meeting to discuss upcoming projects, services, and events affecting their area of responsibility.
Develop plans to identify new needs and requirements to determine priorities.
Ensures that the mission of units under purview is clear, and that actions and activities of staff support that mission.
Works closely with the University Architect and Capital Program in design standards development, fostering design for maintainability, operations-based lessons learned feedback, and project commissioning/turnover support, including active participation across all operational units.
Evaluates and aligns organization structure and operational practices to be consistent with university sustainability goals.
Represents the department in various meetings and committees and articulates facilities strategies and policies.
May perform other duties as assigned.
Required Skills and Abilities
and work in concert with others to accomplish goals and objectives.
replacement.
Preferred Skills and Abilities
Principal Responsibilities
Job Posting Date
06/30/2026
Job Category
Manager
Bargaining Unit
NON
Compensation Grade
Administration & Operations
Compensation Grade Profile
Manager; Program Leader (25)
Salary Range
$82,000.00 - $131,500.00
Time Type
Full time
Duration Type
Staff
Work Model
On-site
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
