| Location | Catoosa, OK |
Hard Rock Hotel and Casino, Tulsa, is seeking a Player Services Cashier to play a vital role in providing a positive and enjoyable gaming experience for guests. This position involves handling a variety of financial transactions, promoting the casino''s rewards program, and ensuring guest satisfaction. THIS POSITION REQUIRES WEEKENDS, HOLIDAYS AND POTENTIAL OVERNIGHTS.
Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!
Hard Rock Hotel & Casino Tulsa is Oklahoma's premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses' hospitality division.
Here''s what awaits you:
Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).
Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.
And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.
High School Diploma or GED.
One year of cash handling or customer service experience preferred.
Excellent customer service and communication skills.
Strong interpersonal and communication skills.
Ability to perform basic mathematical computations accurately.
Knowledge of casino games and property amenities.
Ability to learn and explain gaming promotions.
Ability to work in a fast-paced and often demanding environment.
Ability to work independently and as part of a team.
Ability to stand for extended periods and lift up to 50 pounds.
Flexibility to work varied shifts, including weekends and holidays.
Ability to work in a casino environment, which may include exposure to second-hand smoke and crowd noise.
Ability to obtain and maintain licensing by the appropriate gaming authority.
Must have and maintain a valid driver''s license.
Process a wide range of cash and non-cash transactions for guests, including chip issuance and redemption, currency exchanges, and check cashing.
Promote and explain rewards program benefits, on-going promotions, and other relevant information to guests.
Enroll guests into the rewards program and issue membership cards.
Conduct entry-level player evaluations and make outbound calls as needed.
Verify and distribute payments for jackpots and special payouts.
Maintain accurate records of all transactions.
Handle guest requests, disputes, and complaints professionally.
Safeguard company assets and reconcile daily transactions.
Maintain a clean and organized work area.
Adhere to all company policies and procedures.
Process a wide range of cash and non-cash transactions for guests, including chip issuance and redemption, currency exchanges, and check cashing.
Promote and explain rewards program benefits, on-going promotions, and other relevant information to guests.
Enroll guests into the rewards program and issue membership cards.
Conduct entry-level player evaluations and make outbound calls as needed.
Verify and distribute payments for jackpots and special payouts.
Maintain accurate records of all transactions.
Handle guest requests, disputes, and complaints professionally.
Safeguard company assets and reconcile daily transactions.
Maintain a clean and organized work area.
Adhere to all company policies and procedures.