Platform Engineer

Role: Platform Engineer

Descriptions:
Position Summary



Credit One Bank is seeking a highly motivated Production Operations (ProdOps) Engineer to manage and support mission-critical production platforms. The ideal candidate will have strong expertise in GitLab CI/CD, Kubernetes, PostgreSQL, Database Deployments, Application Troubleshooting, Dynatrace Monitoring, and On-Call Production Support. This role requires a proactive individual who can ensure platform stability, automate operational processes, improve deployment efficiency, and rapidly resolve production incidents.



Essential Job Functions:

Production Operations & Support

Provide operational support for production and non-production environments.
Participate in a 24x7 on-call rotation and respond to critical production incidents.
Monitor system health, application performance, and infrastructure availability.
Perform root cause analysis (RCA) and implement preventive measures.
Troubleshoot complex applications, databases, infrastructure, and deployment issues.






CI/CD & Release Management

Design, maintain, and optimize GitLab CI/CD pipelines.
Automate application deployment, testing, and release processes.
Implement deployment best practices to improve reliability and reduce downtime.
Collaborate with development teams to streamline DevOps processes.
Kubernetes Platform Management

Deploy, configure, and manage containerized applications on Kubernetes.
Troubleshoot pod, service, ingress, and cluster-level issues.
Manage scaling, availability, and performance optimization of Kubernetes workloads.
Work with Helm charts and Kubernetes manifests for application deployments.
Database Deployment & Administration

Plan and execute database deployment activities across environments.
Support database schema changes, migrations, and rollback procedures.
Monitor and optimize database performance.
Collaborate with development teams on database release strategies.
PostgreSQL Administration

Support and maintain PostgreSQL databases.
Troubleshoot database performance bottlenecks and connectivity issues.
Manage backup, recovery, replication, and high-availability configurations.
Ensure database security and compliance standards are maintained.
Monitoring & Observability

Configure and maintain monitoring dashboards using Dynatrace.
Analyze application and infrastructure performance metrics.
Create alerts and proactive monitoring strategies to identify issues before customer impact.
Use observability tools to drive system reliability and operational excellence.
Continuous Improvement