Plant IT Operations Support Engineer/Manufacturing IT Support Specialist (W2 Position)

Support Plant Floor Systems / Corporate teams in resolving incidents; provide triage, execute business continuity plans, support escalations, and provide "hands and feet" support with our international support team (DBA, Server Operations, Ops Control, Network Operations, etc). The ability to efficiently adjust communications effectively across all audience levels of varying competencies and diversities (line operator, supervisor, engineer, area management, plant management, business vendors, and globally distributed & cross functional IT support teams).

Hi We have a job opportunity of a Role Plant IT Operations Support Engineer/Manufacturing IT Support Specialist with given job description on W2. Please forward updated profile to

Koti@megansoft.com

or +1 (248) 671-4750.

Role:Plant IT Operations Support Engineer/Manufacturing IT Support Specialist (W2 Position)

Location: Louisville,Kentucky

Duration: 12+ Months

Experience: 5+ Years

JD:

Job Requirements:

• A 2-year or higher college degree
• An eagerness to learn, embrace, and practice within defined Ford IT Operations
• A strong desire to learn manufacturing and business practices from a Ford IT perspective
• A broad business and manufacturing mindset
• An understanding of computer-based tools, computing infrastructure, and an interest in processes that support manufacturing operations
• A willingness to work in a high-pressure production environment
• An utmost commitment to support a 24x7 operation
• A willingness to learn, adapt, and embrace new technologies
• A willingness to get hot, cold, and dirty in a semi-tempered plant floor environment The successful candidate should have the following qualifications:
• Strong written and verbal communication skills
• Ability to multi-task; manage multiple tasks/projects
• The ability to efficiently adjust communications effectively across all audience levels of varying competencies and diversities (line operator, supervisor, engineer, area management, plant management, business vendors, and globally distributed & cross functional IT support teams)
• A motivated self-starter who can take initiative in identifying, investigating, and solving problems without supervision
• The candidate must be reliable, dependable, and punctual
• Able to safely lift 50 lbs without assistance and be able to walk 1-2 miles per shift

Skills Required:

• IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support

Experience Required:

• The successful candidate will have or be willing to quickly learn the following:
• Microsoft Windows and Linux server administration experience
• Cisco routers and switches experience, including basic staging, troubleshooting and cabling
• Cisco software-defined architecture (SDA) troubleshooting and implementation experience
• Microsoft SharePoint, Azure / InTune, and Active Directory / ADFS experience
• VMWare vSphere experience
• Microsoft Windows client OS experience
• Microsoft Office365 experience
• Apple iOS, iPhones, iPads experience
• Android device experience
• Computer, printer, handheld terminal, monitor, and other peripheral support experience

Experience Preferred:

• Desired, but not required; qualifications, degrees, experiences Plant floor manufacturing experience
• Plant floor automation (Rockwell Control systems, PLCs, etc)
• PowerShell scripting
• 4-year undergraduate degree

Additional Information :

• Support a multi-shift operation in a manufacturing plant
• Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary
• Provide technical support (IT Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout a manufacturing space
• Interface with corporate IT and business owners to prioritize improvement efforts
• Support Plant Floor Systems / Corporate teams in resolving incidents; provide triage, execute business continuity plans, support escalations, and provide "hands and feet" support with our international support team (DBA, Server Operations, Ops Control, Network Operations, etc)
• Focus on the integration / long term maintenance of applications and hardware
• Assist the Site IT Manager with managing assignments and workload
• Develop, maintain, and share accurate support documentation
• Support of local network equipment in a Cisco based environment
• Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem
• Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment"