EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around ("head on a swivel"); look for opportunities to greet guests and others; please remember that when you are on the floor, you are "on stage". It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily.