Highlights
Manage end-to-end tests; including managing the intake process, pulling together cross-functional partners, managing the operational plan and sharing out results. You will partner cross-functionally to help design, execute, and scale structured tests that improve customer experience, operations, and financial outcomes.
Numbers & Facts
| Location | Folsom, California |
| Industry | All |
| Company Size | 10,000 employees or more |
| Website | http://www.gap.com |
Description
About the Role
As the Planner of Merch Testing & Initiatives, you will have an exciting opportunity to support reporting and testing strategy at Old Navy. In this role, you will have meaningful impact by developing future merchandising strategies. You will partner cross-functionally to help design, execute, and scale structured tests that improve customer experience, operations, and financial outcomes. This role requires strong retail process knowledge, project management and analytical skills, and an entrepreneurial mindset.What You'll Do
- Manage end-to-end tests; including managing the intake process, pulling together cross-functional partners, managing the operational plan and sharing out results.
- Build strong cross-functional relationships to ensure well executed tests.
- Further standardize testing frameworks to enable repeatable, scalable execution.
- Help summarize executive-level readouts and reporting to support broader strategy.
- Comfortable building and managing standardized reporting
Who You Are
- Strong understanding of Merchandising, Planning and/or Production.
- Experience managing several complex projects at a time from end-to-end.
- Extremely organized and able to manage multiple workflows across cross-functional teams.
- Proven success supporting complex projects across disparate teams, with strong listening skills and the ability to influence without authority.
- Analytical, curious, resilient and able to strategically pivot.
- 3–5+ years of experience in retail operations, merchandising, testing, strategy, or a related field preferred.
- BA/BS degree preferred, with an emphasis on merchandising, statistics, supply chain, or a related field.
- Strong understanding of testing methodologies and statistics.
- Advanced skills in Microsoft Excel; Power BI experience preferred.
- Experience working with testing software, including APT, preferred. Ability to code or understand code is preferred.
About Company
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.