Physician Referral Representative in Collierville Tennessee United States
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Physician Referral Representative
Job ID 39319
Job Category Administrative Non Clinical Support
Work Type Full Time
Work Schedule Days
Department BMG System Services
Facility BMG Clinics
Location Collierville TN
Overview
Job Summary
Coordinates and facilitates business functions in support of physician services and referral development department to include processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools gerneration of reports communication and follow up with physican office staff and patients problem resolution and service recovery.
Responsibilities
Review all incoming referrals and schedule appointments for various practices and specialities
Communicates referral information and confirmation with patients and referring physicanoffice staff.
Maintains strong working relationships with internal and external customers by providing service assistance and open communication.
Review and submit all medical records related to referral appointments as requested by physicans.
Completes assigned goals.
Specifications
Experience
Minimum Required
Two years of office experience.
Preferred
Desired
Preferably within the healthcare industry.
Education
Minimum Required
Knowledge of medical terminology Medical Assistant experiencetraining 1-year college
Preferred
Desired
Referral Processing Medical Billing experience Associates Degree
Training
Minimum Required
Excellent interpersonal skills with the ability to effectively communicate both verbally anbd written with patients physicans and office staff to provide optimal levels of patient care. Skill and proficiency in applying the highly technical principles concepts and techniques which are central to daily office coordinationadministration.
Preferred
Desired
Special Skills
Minimum Required
Computer literate.
Preferred
Desired
Licensure
Minimum Required
Preferred
Desired
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Equal Opportunity
Baptist is an equal employment opportunity employer and prohibits discrimination based on an individuals race color religion national origin pregnancy sex age handicap disability physical visual or mental creed marital and veteran status genetic information or any other category protected by federal or state law with respect to all aspects of the employment process including recruitment selection placement promotion wages benefits and other terms and conditions of employment.
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