Phoenix, AZ - Trainer 3

Education/Experience Requirements: Combination of relevant education and experience (Bachelor's degree preferred); minimum 3 years in training content design/delivery, public speaking, project coordination, or similar. - Content Development: Updates, modifies, and creates training content, manuals, and materials; assists in curriculum and course design; recommends and directs use of training tools and devices.

Job Summary (List Format):

- Location Requirement: Only local candidates in Arizona will be considered; must be available for in-person interviews and able to start within 2 weeks of offer.
- Training Program Management: Plans, organizes, implements, and evaluates the Property Tax Education, Training, and Certification Program for ad valorem appraisal staff statewide.
- Content Development: Updates, modifies, and creates training content, manuals, and materials; assists in curriculum and course design; recommends and directs use of training tools and devices.
- Needs Assessment: May consult with county clients, agency management, and educational professionals to assess and develop specialized training programs.
- Training Delivery: Provides training in online (synchronous/asynchronous) and in-person/classroom settings.
- Assessment: Conducts training effectiveness assessments via feedback and pre/post-training quizzes.
- Compliance & Continuous Improvement: Stays current on laws, regulations, policies, and best practices in taxation; prepares reports; monitors litigation; participates in meetings and contributes to process improvement.
- Team Participation: Attends staff meetings, completes required training, contributes to work teams, and participates in individual coaching and performance metrics.
- Process Optimization: Utilizes lean principles under the Arizona Management System (AMS) and recommends process improvements.
- Stakeholder Collaboration: May work with internal leadership and external stakeholders to educate on statutes, codes, and procedures.
- Other Duties: Performs additional tasks as assigned; may attend external meetings on behalf of the department.
- Work Arrangement: Hybrid role (15% remote, 85% onsite).
- Education/Experience Requirements: Combination of relevant education and experience (Bachelor's degree preferred); minimum 3 years in training content design/delivery, public speaking, project coordination, or similar.
- Preferred Experience: At least 2 years of property appraisal experience.
- Preferred Skills: Training in adult education and property appraisal.