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Phoenix, AZ - IT - AZDES - DTS - Analyst - Business Analyst

Abacus Service Corporation

  • Phoenix, AZ
  • Today

    Highlights

    Position Type Staff Augmentation Hours/Week Billing Type Hourly Shift Day Projected Start Date 09/07/2026 Start Time 12:00 AM Projected End Date/Duration End Time 12:00 AM Bid Limit Per Vendor 2 Number of Positions 1 Desired Career Level None Selected Minimum Education Level Bachelor's Degree Weekend None Position Location. Managing Large Case Management systems By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners.

    Numbers & Facts

    LocationPhoenix, AZ

    Description

    Position Information

    Position Type Staff Augmentation Hours/Week
    Billing Type Hourly Shift Day
    Projected Start Date 09/07/2026 Start Time 12:00 AM
    Projected End Date/Duration End Time 12:00 AM
    Bid Limit Per Vendor 2 Number of Positions 1
    Desired Career Level None Selected Minimum Education Level Bachelor's Degree
    Weekend None

    Position Location

    Address 1400 W. Washinton St. City Phoenix
    State Arizona Zip 85007
    Country UNITED STATES

    Requirements

    Travel Required No Security Required Yes
    Onboarding Category

    The following are required for bid submission:
    • Resume
    • R2R
    • Cover Letter
    • Meets Work Location

    Key Responsibilities:
    Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.
    Translate business needs into functional specifications and work with developers to implement scalable solutions.
    Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
    Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
    Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
    Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
    Develop and maintain detailed process flows, data maps, and documentation.
    Conduct user training sessions and support change management efforts.
    Maintain up--to-date knowledge of Salesforce platform capabilities and recommend best practices.

    5+ years of experience as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years working with Salesforce.
    Proven experience in gathering and documenting business and technical requirements.
    Strong understanding of Salesforce Sales Cloud, Service Cloud, or other Salesforce modules.
    Ability to work with cross-functional teams in a collaborative environment.
    Working experience with Agile methodologies (SCRUM / SAFe) and tools like JIRA or Azure DevOps.
    Excellent communication, problem-solving, and analytical skills.

    Preferred Qualifications:
    Salesforce Administrator (ADM 201) or Business Analyst certification.
    Experience with data migration, integration tools, or Salesforce APIs.
    Knowledge of reporting and dashboard tools within Salesforce.

    Required Skills
    Skill Type
    Skill Name

    Skill
    Need to have Salesforce experience

    Skill
    Need to have either Salesforce Sales Cloud or Service Cloud

    Skill
    Azure Devops or Jira Experience

    Skill
    Salesforce Admin certification
    Preferred Skills
    Skill Type
    Skill Name

    Skill
    Managing Large Case Management systems

    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.

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