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Phoenix, AZ - Business Operations - AZDES - DBME - Administrative Assistant

Abacus Service Corporation

  • Phoenix, AZ
  • 2 days ago

    Highlights

    Position Type Staff Augmentation Hours/Week 40 Billing Type Hourly Shift Day Projected Start Date 09/14/2026 Start Time 8:00 AM Projected End Date/Duration 12/25/2026 End Time 5:00 PM Bid Limit Per Vendor 10 Number of Positions 5 Desired Career Level Entry Level Minimum Education Level High School Weekend None Manager Information. • Switchboard duties involve operating communication systems to answer, direct, and transfer incoming calls to the correct departments or individuals, managing visitor check-ins, and performing general administrative tasks such as taking messages, providing information, and maintaining records.

    Numbers & Facts

    LocationPhoenix, AZ

    Description

    Position Information

    Position TypeStaff AugmentationHours/Week40
    Billing TypeHourlyShiftDay
    Projected Start Date09/14/2026Start Time8:00 AM
    Projected End Date/Duration12/25/2026End Time5:00 PM
    Bid Limit Per Vendor10Number of Positions5
    Desired Career LevelEntry LevelMinimum Education LevelHigh School
    WeekendNone  

    Manager Information

    Hiring Manager NameBertha MendezHiring Manager Emailazmsp@knowledgeservices.com
    Hiring Manager Phonenot providedMSP Delivery SpecialistMendez, Bertha  

    Position Location

    Address4000 N. Central Ave. Ste 1800CityPhoenix
    StateArizonaZip85012
    CountryUNITED STATES  

    Requirements

    Travel RequiredNoSecurity RequiredYes
    Onboarding Category 


    The following are required for bid submission:
    • Resume
    • R2R
    • Cover Letter
    As a reminder an Intense Internal background check will be done for this position the internal background check can take up to a month for it to come back.

    Administrative Assistant job duties

    • Switchboard duties involve operating communication systems to answer, direct, and transfer incoming calls to the correct departments or individuals, managing visitor check-ins, and performing general administrative tasks such as taking messages, providing information, and maintaining records.

    • Operators also handle emergency calls, monitor alarms, and may perform other duties like managing paging systems, sorting mail, and providing basic customer service. The specific duties of a switchboard operator can vary depending on the organization and often blend with receptionist functions.

    • Responsibilities include locating specialized doctors near the claimant's location to complete exams requested by the Disability Evaluator. Scheduling consultative examinations (CE) including follow-up phone calls to claimants. Print CE, assemble the packet to be mailed out to claimant, send CE paperwork through fax if necessary to doctors.
    • Responds to inquiries from claimants, vendors, and other sources regarding status of claim or for transportation assistance such as mailing out bus passes to claimants. Contacts claimants to advise of appointments and paperwork that is still pending, contacts doctors for follow reports or specific instructions, hospitals for authorizations and reports and other sources such as claimant's attorneys to answer basic status questions.
    • Contacts claimants, attorney representatives, medical sources and other sources as directed by the supervisor to assist claim adjudicators.
    • Ensures daily assignments are disseminated and completed using a tracking system.
    • Conduct case development activities which require analysis and judgment

    This position has potential of going hybrid after training.

    Required Skills
    Skill Type
    Skill Name

    Skill
    Customer Service internal/external

    Skill
    Scheduling/ front desk experience

    Skill
    Computer skills
    Preferred Skills
    Skill Type
    Skill Name

    Skill
    Bilingual
     

    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.

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